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The situation over the COVID-19 pandemic has affected and continues to affect the mobility of the population in several countries. Traditional approaches in transport planning have had to be replaced by new methods using digital technologies and e-planning methods. The COVID-19 pandemic brought the opportunity to use such a situation to enhance feedback from the citizen's perspective. This chapter describes the approach of population involvement through e-planning in the field of sustainable mobility. The case study itself is made based on data from the town of Banská Bystrica, where the process of preparing the strategic document Sustainable Urban Mobility Plan began last year. It can be stated that perhaps also thanks to the COVID-19 pandemic, the population was involved to a much greater extent than in other periods.

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