During the era of COVID-19 (COronaVIrus Disease of 2019), telework has been adopted extensively in developing countries for the first time. This study analyzes data of 355 teleworkers in Hanoi (Vietnam) during April 2020, the period of social distancing, to examine various factors associated with (1) complete home-based telework (HBT), (2) the perception of HBT, and (3) the attitude toward the combination between HBT and conventional work at workplace post-COVID-19. It finds that the company's closure policy and the frequency of working from a distance before the social distancing period were the primary determinants of exclusively teleworking. Regarding the perception of HBT, while the fear of COVID-19 was a strong positive factor, difficulties in focusing on work and accessing data were negative factors. Regarding the attitude toward the future development of HBT, attitudinal factors, commute distance, gender, children in household, and the perception of HBT in the social distancing period were the main predictors. The presence of more than one child negatively affected the perception of telework but positively affected the attitude toward establishing the hybrid work mechanism. The findings suggested that HBT has the potential to alleviate traffic congestion in developing countries and it can be promoted by emphasizing its environment-related benefits. The sample used in this research was collected in the initial stage of constrained mobility and it was not well representative; therefore, this study serves as a proof of concept for ongoing wider analyses on HBT post-COVID-19 or in the subsequent lockdown periods.

The rapid and widespread of COVID-19 has caused severe multifaceted effects on society but differently in women and men, thereby preventing the achievement of gender equality (the 5th sustainable development goal of the United Nations). This study, using data of 355 teleworkers collected in Hanoi (Vietnam) during the first social distancing period, aims at exploring how (dis)similar factors associated with the perception and the preference for more home-based telework (HBT) for male teleworkers versus female peers are. The findings show that 56% of female teleworkers compared to 45% of male counterparts had a positive perception of HBT within the social distancing period and 63% of women desired to telework more in comparison with 39% of men post-COVID-19. Work-related factors were associated with the male perception while family-related factors influenced the female perception. There is a difference in the effects of the same variables (age and children in the household) on the perception and the preference for HBT for females. For women, HBT would be considered a solution post-COVID-19 to solve the burden existing pre-COVID-19 and increasing in COVID-19. Considering gender inequality is necessary for the government and authorities to lessen the adverse effects of COVID-19 on the lives of citizens, especially female ones, in developing countries.

In response to insufficient understanding of the determinants of change in e-shopping behaviors during the COVID-19 pandemic in developing countries, this paper used the data from 355 respondents, collected in Hanoi during the social distancing period (April 2020), to explore the factors associated with shopping online more frequently (i.e., representing the growth of e-shopping) for five product types (food, medical products, clothing, electronics, and books) in Hanoi, Vietnam. The results showed that nearly 80% of the respondents engaged in e-shopping more frequently than they did before the outbreak of COVID-19. As regards shopping online more frequently in general (i.e., for at least one product type), females were more likely to do so. In-store shopping enjoyment and a decrease in income were a facilitator and a deterrent, respectively. Regarding specific product types, completely working from home had a positive association with more frequent e-purchasing for electronics. Fear of disease encouraged higher frequencies of e-shopping for food and medical products. Notably, the shortage of physical supply was not a determinant of buying any product type online more frequently. As for the implications of our findings, supporting and encouraging low-income shoppers, older persons, and females to engage in e-shopping is necessary to limit the detrimental effects of the pandemic on their lives. The growth of internet purchasing expresses a need to manage the development of urban delivery services, to limit the uncontrolled proliferation of motorcycles. E-shopping requires delivery to complete the online-to-offline process; therefore, protecting the health of delivery drivers to ensure the safety of the whole online shopping process would be necessary.

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