This study focuses on homeowners' satisfaction with their neighborhoods, which is a major factor associated with a strong sense of community. Beginning with the assumption that there are neighborhood factors that influence residents' satisfaction and that these factors differ between satisfactory and unsatisfactory areas in a city, the authors use regression analysis to examine the relationships. Regression analysis showed that 14 variables were significantly related to neighborhood satisfaction. An analysis that focused on the satisfactory group of neighborhoods had a similar result. However, analysis that focused on the unsatisfactory group showed noticeable differences. For instance, safety and social problems were much more significant influences than physical factors in neighborhood satisfaction in unsatisfactory areas.
A neighborhood-representing community association (or neighborhood association [NA]) can offer community-based solutions to address problems and needs within a neighborhood. From this study, we expected to see the potential benefits that such an association could contribute to a neighborhood and its residents. A questionnaire survey was conducted in five neighborhoods in Greenville, North Carolina, in summer 2011. The study had two main research questions: "Do the NA's tasks have an impact on resident's overall neighborhood satisfaction?" Next, we asked, "Are there specific features that make a NA serve residents effectively and thus make people satisfied with their association?" We found significant contributions by NAs in communication and community activities that affected residents' overall neighborhood satisfaction. We also found that an association's contributions in maintaining active communications with residents were the most significant feature that residents appreciated.
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