Work from home has become a new normal because of COVID pandemic in the business world. However, as the world is recovering from the pandemic through normalizing the business activities, it has posed a tough challenge for existing staff. Keeping a work life balance is an important aspect for the business organizations. The case firm is Oman Arab Bank (OAB), and the research work will emphasize on the issues and challenges of online work from home. Due to technological innovations, work from home allowed flexibility and personalization to the existing staff. The recent pandemic has highlighted the benefits and challenges of working from home. The research paper will use convenient sampling by targeting OAB employees from head office for their working from home. The purpose of this study is to investigate how OAB employees collaborate online work from home (WFH) during pandemic. Shift of working culture will be analyzed based on employee satisfaction levels. Secondary data will be analyzed based on critical literature review of WFH and its issues and challenges faced by employees.
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