In the modern era, the waqf concept has become more sophisticated and comprehensive and through it, many financial products and social programs have been developed, for instance, cash waqf and some security papers such as Shares-Waqf, Sukuk-Waqf, etc. Therefore, cash waqf can also be used in microenterprises to efficiently channel funds (interest free-funds) to microenterprises to alleviate poverty and decrease unemployment. Recently, several products for cash waqf in microenterprises have been established, but they could not reach their targets since they need a significant contribution from Muslims in the society. Thus, lacuna exists to assess the intention of donners towards cash waqf for microenterprises empirically. Therefore, this paper aims to determine the factors influencing the intention to endow cash waqf for microenterprises based on four variables namely, the concept of cash waqf, trust, religiosity motivation, and social culture. The survey method was carried out on 200 respondents in Kuala Lumpur, Malaysia. Factor analysis and multiple regression were used to estimate the relationship between variables. The results indicated that the concept of cash waqf, trust, and social culture have a significant relationship with the intention to endow CWME. Hence, practitioners can emphasize on the three factors in their marketing efforts to promote CWME. Academicians may also benefit by conducting more research in this area of knowledge.
Service quality is an important and effective tool for banks to achieve customer satisfaction and earn their loyalty, especially under intense competition. Indeed, there is a strong competition between Islamic banks in Malaysia whereby each practitioner is working hard to satisfy their customers' needs for service excellence. There are few studies that have included Shariah compliance with five other variables namely tangibles, reliability, responsiveness, assurance and empathy known as CARTER model however, majority of these studies have not been conducted for Malaysia. The few studies that were conducted for Malaysia used only descriptive statistics and their sample sizes were small. Hence, this study addresses this gap by conducting the survey in Klang valley region which includes Kuala Lumpur, Gombak and Shah Alam. The method was carried out by conducting a survey of 300 respondents. Data is analyzed using factor analysis and multiple regressions to measure the relationship between the variables. The results indicated that compliance, reliability, and empathy have a positive relationship with customer satisfaction and are significant while assurance, tangibility, and responsiveness are insignificant. Hence, practitioners can emphasize on the three significant factors in improving their service quality. The academicians can benefit by conducting further research into this body of knowledge.
Abstract:This study aims to identify the effect of unexpected political-events on Saudi stock market returns based on the efficient market hypothesis (EMH) assumptions.� The disappearance of the Saudi journalist Jamal Khashoggi in Turkey is the political event has been determined in this study.� The data collected from ten companies traded in the Saudi stock market which accounted for more than 62 percent of the total market capitalization. However, this paper applied the Event Study Methodology. The results showed that the Saudi stock market initially reacted to the event and tried to absorb the information received but could not correct itself in most of the window event period. It seems that the market did not get the relevant news quickly or clearly. So, the information that flow among traders was not readily available for the investors at the same level and time. Ultimately, the Saudi stock market is described as a weak-form market (inefficient).Keywords: Unanticipated political events, the stock market, expected returns, abnormal returns, cumulative returns, event study methodologyAbstract: This study aims to identify the effect of unexpected political-events on Saudi stock market returns based on the efficient market hypothesis (EMH) assumptions.� The disappearance of the Saudi journalist Jamal Khashoggi in Turkey is the political event has been determined in this study.� The data collected from ten companies traded in the Saudi stock market which accounted for more than 62 percent of the total market capitalization. However, this paper applied the Event Study Methodology. The results showed that the Saudi stock market initially reacted to the event and tried to absorb the information received but could not correct itself in most of the window event period. It seems that the market did not get the relevant news quickly or clearly. So, the information that flow among traders was not readily available for the investors at the same level and time. Ultimately, the Saudi stock market is described as a weak-form market (inefficient).Keywords: Unanticipated political events, the stock market, expected returns, abnormal returns, cumulative returns, event study methodology.
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