Background: On a global scale, health institutions have used electronic health (e-health) services to challenge the COVID-19 virus. Objectives: This study aimed to assess people’s use and perceived usefulness of e-health services their satisfaction with these services during the COVID-19 pandemic. Methods: The present cross-sectional descriptive study was conducted in November 2021 in Kerman. The data were collected using a researcher-made online questionnaire survey. The questionnaire was comprised of four sections and 33 questions. A logistic regression analysis was run to test the relationship between demographic variables and the rate of use, usefulness, and satisfaction variables. Pearson correlation coefficient was run to test the association between these variables. Results: The age range of 527 participants was 16 - 61. Television had the highest level of use, usefulness, and satisfaction. Pearson's correlation coefficient results showed a significant relationship between the variables of usage and satisfaction, usefulness and satisfaction, and usefulness and usage. These associations were stronger in the rate of use and perceived usefulness of and satisfaction with social networks than in other e-health services (r = 0.87, r = 0.95, P < 0.0001 respectively). Conclusions: The study finding showed that television is more than other platforms used and useful, and people were more satisfied with the information they acquired from them. The present findings can be useful for healthcare policymakers and developers of e-health technologies in a similar situation to the COVID-19 pandemic.

Context: Many pharmacies provide pharmaceutical services through information technology. Many people also prefer online pharmaceutical services to face-to-face services. Online pharmacies can facilitate access to pharmaceutical services. When designing an online pharmacy system, designers need to know the content information, features, characteristics, and facilities of online pharmacies. Objectives: The present study aimed to systematically collect and provide content information, features, characteristics, and facilities of online pharmacy systems. Data Sources: We searched PubMed, Web of Science, Embase, and Scopus until July 2021. Study Selection: Two authors independently reviewed and evaluated the primary studies and examined the content information, features, characteristics, and facilities in three categories: Study characteristics, system attributes, functionality and services. Data Extraction: From 2005 to July 2021, related keywords were found. Books, animal studies, conference papers, and letters to editorial were excluded. Only English-language papers were included. Results: From 3,028 extracted papers, 16 met the inclusion criteria and entered the study. After screening the papers, 35 content information, features, characteristics, and facilities were examined. None of the plentiful content information, features, characteristics, and facilities found in this study followed the same rules and regulations. Conclusions: The present findings showed that online pharmacy systems are somewhat different in terms of content information and other properties. Depending on some circumstances, some parameters may or may not be used in an online pharmacy system. If international standards and rules are developed in the design of online pharmacy systems, which ultimately makes it easier to use. Also The design process will be easier for designers.