The present study seeks to examine the intention of the new technology adoption of software-based mobile banking (M-banking) by considering two theories with a combination of structural equation modeling (SEM) and interpretive structural modeling (ISM). The combined role of these two theories (and two combined methods) is examined for the first time. The object of this study consists of 385 customers of Iranian banks. Data are collected through a questionnaire and analyzed using the structural equation model. Since the structural equation model is used to validate variables and determine the impact intensity, the ISM method is applied to understanding mutual influences amongst the variables' dimensions and finding the magnitude of effects of these variables on attitude. The results of hypothesis testing show that logical and illogical reasons for M-banking adoption significantly affect customers' attitudes toward the use of M-banking. The results of ISM show that "Usage Barrier" has the highest impact among its elements. As the two theories are combined and examined to classify the intensity of the effects, the factors in adoption behavior are investigated for an understanding of the effect of new technologies of mobile banking applications on its use.
The present study aims to develop a framework for sustainable supply chain risk management evaluation in the food packaging industry based on multi-criteria decision-making (MCDM) methods in the fuzzy environment. An integrated MCDM approach is proposed based on Delphi, CRiteria Importance Through Intercriteria Correlation (CRITIC), and COmplex PRoportional ASsessment (COPRAS) methods. Through reviewing the research literature, related criteria were identified and selected based on experts' opinions and the fuzzy Delphi method. The fuzzy CRITIC method was used to determine the weights of the criteria. Finally, based on weighted indices and the fuzzy COPRAS method, food packaging suppliers were ranked according to their ability to manage the risks of sustainable supply chain activities. The results show that operational risks are essential in evaluating suppliers' risks in sustainable supply chain activities in the food packaging industry. Also, the three sub-criteria with the highest weights are defined as product quality risk, machines and equipment risks, and restrictions on green processes.
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