The smart city (SC) concept is currently one of the leading ideas in the field of management. It has also become important for Polish cities in terms of sustainable development. Therefore, it is important to determine the priority in urban development; and the areas that need investment to make cities smart. Based on the literature review, it can be stated that there are many available concepts of SCs since the level of development of many cities in the world is different and the priorities of the developed areas vary. The identified SC management models present common parts, resulting from the defining basis, as well as additional aspects important for an SC, stemming from their specificity and the approach of their managers. Thus, the aim of the article is to propose the author’s model of resilient smart city development in Poland. To achieve the objective, a systematic literature review was applied, and the analysis of existing SC management models in the world was carried out in order to identify these models components and documents profiling SC strategies. These areas should be the focus of managers when creating city development strategies in Poland.

Sustainable human resource management (SHRM) views employees as a very important resource for the organisation, while paying close attention to their preferences, needs, and perspectives. The individual is an essential element of SHRM. The article focuses on analyzing selected SHRM issues related to the individual employee's level of job engagement and employee satisfaction. The main objective of our study was to identify individual-level correlations between factors affecting employee satisfaction, such as: workplace well-being, employee development, employee retention, job engagement, and employee satisfaction. Based on the results of a systematic literature review, we posed the following research question: is there any relation between factors affecting employee satisfaction (employee workplace well-being, employee development, employee retention, work engagement) and employee satisfaction in the SHRM context? To answer the research question, we have conducted a quantitative study on the sample of 1051 employees in companies in Poland and posed five hypotheses (H1-H5). The research findings illustrate that higher level of employee workplace well-being (H1), employee development, (H2), employee retention (H3) was related to higher level of employee engagement (H4), which in turn led to higher level of employee satisfaction. The results show the mediating role of employee engagement in the relationship between workplace well-being, employee development, employee retention, and employee satisfaction (H5). The presented results contribute to the development of research on work engagement and job satisfaction in the practice of SHRM. By examining the impact of individual-level factors on job satisfaction, we explain which workplace factors should be addressed to increase an employee satisfaction and work engagement. The set of practical implications for managers implementing SHRM in the organization is discussed at the end of the paper.

Koncepcja smart city, stanowiąca następstwo doktryny zrównoważonego rozwoju i zmian technologicznych, w ciągu ostatniego dziesięciolecia zyskała popularność na arenie międzynarodowej. Przeprowadzona dyskusja literatury światowej wskazuje na konieczność intensywnych działań, zarówno w obszarach nauki, jak i praktyki gospodarczej, na rzecz wdrażania, monitorowania i rozwoju koncepcji smart city. Celem artykułu jest wyjaśnienie specyfiki koncepcji smart city na podstawie systematycznego przeglądu literatury oraz identyfikacja procesu adaptacji Warszawy do koncepcji smart city. W publikacji wykorzystano metodykę przeprowadzania systematycznego przeglądu literatury w zakresie rozwoju koncepcji smart city oraz funkcjonujących modeli inteligentnych miast. Analiza z wykorzystaniem elementów studium przypadku została przeprowadzona na podstawie dostępnych raportów, rankingów i oficjalnych dokumentów miasta Warszawy. W efekcie zaprezentowana została charakterystyka miasta wskazująca na stopień rozwoju miasta Warszawy jako miasta inteligentnego. Analiza wyjaśnia mechanizmy realizacji przedsięwzięć typu smart w Warszawie, dając jednocześnie podstawy do wskazania modelu odporności miasta jako modelu adaptacji adekwatnego dla tego miasta. Podjęte przez autorki rozważania ukierunkowane na rozwój koncepcji smart city, zwieńczone propozycją modelu inteligentnego miasta, ujawniają perspektywę badawczą skoncentrowaną na polskich miastach.