9 physicians discussed their experiences with alcoholics in tape-recorded interviews. Feelings and attitudes conveyed in doctors' speech were related to their success in referring alcoholic patients for treatment to a special clinic. 10 judges (5 male, S female) rated the interview material presented normally (unfiltered tape recording) ; 10 rated it presented in a "tone-only" condition (content-filtered tape recording); and 10 rated it in a "content-only" condition (typed transcripts). Doctors judged less angry in the tone-only condition and more anxious in the normal condition were more successful in referring alcoholics for further treatment.

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