PurposeThe role of green human resource management in Islamic banking remains relatively unexplored. This study focuses on how green human resource management plays a part using intellectual capital and how green human resource improves employee commitment, eco-friendly behavior and environmental performance in Islamic banks.Design/methodology/approachThis paper integrated two well-established theoretical frameworks, namely, intellectual capital-based view theory and social identity theory. A survey-based research instrument was employed to collect sample data of 231 respondents. To test hypotheses, we considered partial least square structural equation modeling (PLS-SEM)-based approach using SmartPLS.FindingsThe results indicate that green human capital, green structural capital and green relational capital significantly influenced green human resource management. Similarly, green human resource management showed a significant positive impact on employee commitment, eco-friendly behavior and environmental performance. Moreover, this study found significant positive results on the interrelationship between employee commitment, eco-friendly behavior and environmental performance. The outcomes recommend that Islamic bank HR managers and top management should strengthen green human resource management policies. Additionally, the Islamic bank HR department should consider bank intellectual capital and employee social identity while making environment-friendly policies.Originality/valueThis study provides novel contributions by offering some useful guidelines to Islamic bank managers and practitioners. In addition, our research aids general green human resource literature and adds value to promoting a sustainable organization.
Purpose This study aims to examine the impact of stakeholder pressure on Islamic banks’ corporate social responsibility (CSR) practices and financial performance. Design/methodology/approach A close-ended questionnaire was collected from 282 Islamic bank’s branch managers. Partial least square structural equation modeling was used to test the hypothesized model. Both measurement and structural models were found to be fit for this research. Findings Results indicate that all components of stakeholder pressure (management, client, competitor, Sharia advisory board and community) have a significant positive impact on Islamic CSR. The findings of this study further revealed that Islamic CSR is a significant predictor of bank’s financial performance. Based on the present empirical results, this study suggests that Islamic bank managers should develop the best CSR practices to gain a competitive advantage and sustainable financial performance. Originality/value Overall, this study contributes significantly to the Islamic bank CSR literature. However, to the best of the authors’ knowledge, few studies have been conducted to establish a link between firm performance and CSR in Islamic banks using a comprehensive model of stakeholder pressure.
Purpose In spite of the increasing number of Islamic banks offering Islamic investment products, there is, as yet, little academic research on this topic and the consumer acceptance of the products is not yet understood fully. To help in bridging this gap, this study aims to assess the determinants of choice behaviour of Islamic investment products in Malaysia. Design/methodology/approach Using the Theory of Consumption Value (TCV) as a baseline theory, data are obtained from 460 bank customers who intend to invest in the products. Findings The results of this study show that emotional value, epistemic value, conditional value, functional value and social value are significantly related to the choice behaviour of Islamic investment products. Research limitations/implications Three concerns were found in this study. Firstly, the geographies of this study are narrowed down to bank customers who were resided in specific areas in East Malaysia. Secondly, the authors used the TCV on a particular focus of Islamic banking products. Future studies should address these issues accordingly for improved application and generalisation. Thirdly, some reliability issues were identified in composite reliability values and the related future studies are expected to strengthen the research design to extend the findings at best. Practical implications The results are helpful for practitioners to develop new business models of Islamic investment products in Malaysia. Originality/value This study provides meaningful insights for theory building of choice behaviour in the context of Islamic investment products, where the TCV comes into play.
PurposeBased upon social exchange theory, this study investigates the mediating effect of consumers' trust in banking industry frontline employees on two relationships: (1) the relation between consumers' perceptions of frontline employees' empathy and consumers' perceptions of frontline employees' performance, and (2) the relation between consumers' perception of frontline employees' customer orientation and consumers' perceptions of frontline employees' performance.Design/methodology/approachThe authors used a time-lag research design to collect data through online questionnaires distributed in two waves. The sample comprises 375 respondents having experience and interaction with banking frontline employees.FindingsResults confirm the mediating effect of consumers' trust in the banking industry on the relationships between their perceptions of frontline employees' empathy and consumer orientation on the one hand and their perceptions of frontline employees' performance on the other hand.Practical implicationsResults may be helpful to policymakers and managers in the service industries, prompting them to adopt approaches and strategies designed to build strong relationships with consumers, thus increasing consumers' trust and frontline employees' performance.Originality/valueThis study confirms the relevance of social exchange theory in understanding the role of consumers' trust and perceptions of frontline employees' empathy and consumer orientation in understanding their perception of frontline employee performance in the banking industry.
T he knowledge about the proper feed is very important because fish feed accounts for 40-50% of the production costs for the fish culture. The development of new balanced commercial diets, the proper feeding regime especially the appropriate amount feed offered is very important to promote optimal fish growth and health. The cost if fish production can be reduced tremendously reduced if fish is fed at the optimum rate. Feeding rate is affect the water quality, survival, health, growth, and fillet composition (Davies et al., 2006). One problem that is faced by fish culturists is to determine a balance Abstract | A fish species (African catfish, Clarias gariepinus) with high growth and production potential was imported from Thailand and acclimatized in the local environment of Pakistan. For the successful culture of any fish species, the knowledge about the proper feeding regime especially the appropriate amount feed offered, is very important. To determine the optimum feeding level for African catfish culture, an experiment was conducted in earthen ponds of size 0.02 hectare each, for the period of four months at a stocking rate of 10,000 fingerlings per hectare (500 fish/acre). The experiment design was CRD with four treatments (2%, 4%, 6% and 8% feeding level of wet fish body weight daily) having 3 replications. The feeding the fish at higher levels showed higher final weight and weight gain, percent weight gain and specific growth rate. The values of Feed Efficiency (FE) and Food Conversion Ratio (FCR) were best at the lower feeding levels.Although maximum weight gain is 8% feeding level, yet based upon cost benefit analysis, feeding at 4% rate was considered best. The economic profitability for the culture of African catfish in earthen ponds showed that net profit is increased on increasing feeding level from 2 to 4% of wet fish body weight, however, upon further increase in feeding level from 6 and 8%, the feed cost was increased that decreased the net profit. So, it was concluded that the feeding level of 4% wet fish body weight was optimum for economical production of African catfish in earthen pond culture system of Pakistan.
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