This study reconstructs the framework of policy process as hierarchy for supporting technology upgradeof Aircraft which developed through technology development capability. By employing Soft Systems Methodology (SSM), this research result shows that combination between the framework of policy process as hierarchy and Global Value Chain (GVC) with typology of hierarchy includes: firstly, the relations between the three levels in theframework of policy process as hierarchy, particularly between policy level and organization level is not completely hierarchical and linear. In reality, each of the two levels sends feedback, especially in the participatory process of designing of National Development Planning. Secondly, political support from the government is also required. Thirdly, Indonesian Aerospace (IPTN/PT DI) should also strengthen product codification, production, marketing and networking with both national and international partners. The fourth finding is that in development of N 250, the relation is not completely hierarchical since active and long-term government intervention should be counterbalanced by codifiabilityand supplier competence to meet the requirements of the lead firm. The Government and Industry will obtain lesson learnt on how the strategy for supporting the aircrafts manufactured through technology development such as program of N 219 or R 80 which developed at present.

The title of this Research is the Influence of Academic and Clinical Administration Service of the Organization to the Student Satisfaction of Faculty of Health Sciences at Muhammadiyah University of Tangerang. This research was conducted at the Faculty of Health Sciences University of Muhammadiyah with the object of the researchers are all students of the Faculty of Health Sciences Muhammadiyah University of Tangerang. The purpose of this study is to analyze the influence of Academic and Clinical Administrative Services on Student Satisfaction Faculty of Health Sciences Muhammadiyah University of Tangerang. Research is a quantitative study using the method of causal survey, this method uses path analysis (goal analysis) whose purpose is to determine the effect of service Academic administration, and organizational climate with student satisfaction of Faculty of Health Sciences UMT. In order to answer the above problem formulation, this study was conducted with the total population of 528 students, samples taken as many as 228 students by distributing questionnaires to respondents. From the results of research conducted showed that there is a significant influence between academic administration services with student satisfaction with coefficient value 0.801, and there is significant influence between organizational climate to student satisfaction with coefficient value 0.733; And there is a simultaneous influence between academic administration services and organizational climate on student satisfaction.Keywords: Academic administration services, organizational climate, student satisfaction.

This study reconstructs the government- pulled triple helix for supporting national aircraft industry in the Global Value Chain (gvc) with tipology hierarchy. By employing Soft Systems Methodology (SSM), this research revealed that Triple Helix Model for development aircraft industry directed to design Macro Policy, revitalize test laboratories, strengthen aircraft financing policy, building supporting Industries and empower aerospace human resources. The government-pulled triple helix model has overlapping the role played by Academia (A), Busines (B), and Government (G) in the development of the aircraft industry. In fact, according to Etkowitz, H. (2008) that overlapping of role only occurs in university pushed triple helix model. In addition, the configuration of actor G in  the triple helix needed for development national aircraft industry is not generic but based on specific context. In aircraft development, especially for strengthening the aerospace industry cluster, the role of association is also important. In the GVC of Aircraft Industry with typology of hierarchy, PT DI is required to be able to build networks with industry partners, domestic and foreign research institutions and aircraft component industry associations. The Government will obtain lesson learnt on how the strategy for supporting the national aircrafts development such as program of N 219, N 245 or R 80 which developed at present.