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Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue belonging to multiple speakers, negation understanding, reasoning about the situation, and informal language understanding. Using a pretrained sequence-to-sequence language model, we explore speaker name substitution, negation scope highlighting, multi-task learning with relevant tasks, and pretraining on in-domain data. Our experiments show that our proposed techniques indeed improve summarization performance, outperforming strong baselines.

A sufficient amount of annotated data is usually required to fine-tune pre-trained language models for downstream tasks. Unfortunately, attaining labeled data can be costly, especially for multiple language varieties and dialects. We propose to self-train pre-trained language models in zero-and few-shot scenarios to improve performance on data-scarce varieties using only resources from data-rich ones. We demonstrate the utility of our approach in the context of Arabic sequence labeling by using a language model fine-tuned on Modern Standard Arabic (MSA) only to predict named entities (NE) and part-of-speech (POS) tags on several dialectal Arabic (DA) varieties. We show that self-training is indeed powerful, improving zero-shot MSA-to-DA transfer by as large as 10% F 1 (NER) and 2% accuracy (POS tagging). We acquire even better performance in few-shot scenarios with limited amounts of labeled data. We conduct an ablation study and show that the performance boost observed directly results from training data augmentation possible with DA examples via self-training. This opens up opportunities for developing DA models exploiting only MSA resources. Our approach can also be extended to other languages and tasks. 1

A reasonable amount of annotated data is required for fine-tuning pre-trained language models (PLM) on downstream tasks. However, obtaining labeled examples for different language varieties can be costly. In this paper, we investigate the zero-shot performance on Dialectal Arabic (DA) when finetuning a PLM on modern standard Arabic (MSA) data only -identifying a significant performance drop when evaluating such models on DA. To remedy such performance drop, we propose self-training with unlabeled DA data and apply it in the context of named entity recognition (NER), part-of-speech (POS) tagging, and sarcasm detection (SRD) on several DA varieties. Our results demonstrate the effectiveness of self-training with unlabeled DA data: improving zero-shot MSA-to-DA transfer by as large as 10% F1 (NER), 2% accuracy (POS tagging), and 4.5% F1 (SRD). We conduct an ablation experiment and show that the performance boost observed directly results from the unlabeled DA examples used for self-training. Our work opens up opportunities for leveraging the relatively abundant labeled MSA datasets to develop DA models for zero and low-resource dialects. We also report new state-of-the-art performance on all three tasks and open-source our fine-tuned models for the research community.

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