The growth in the international community and dissemination of cultural uniformity has affected access to education. In Jordan, the curriculums need to be re-examined and get at par with current requirements for the sake of the current labor market demand for a highly disruptive technology for education such as E-learning. For the teachers and students to work in an effective educational process, Jordan has adopted E-learning projects in its higher education institutes. This study addressed a number of implications and possible future directions for blended learning in higher education.The purpose of this research is to describe and review the underlying issues and problems in e-learning adoption as it sheds light on the strengths, weaknesses, and threats that Jordan Higher Education experiences. Through a qualitative and quantitative approach, this paper will look into interviews and comments from scholars, students, and instructors in regards to the perspectives of the e-learning paradigm and tools.

Hotel managers face more risks and complexity in their work environment compared to their manufacturing firms' counterparts owing the unique service characteristic offered by hotels. The hotel managements' budgetary participation and their leadership styles, commitment quality management practices (QMPs) in terms of communications can all assist them in tackling the uncertain and risky environment for better performance of jobs. This article defined and measured leadership style, organizational commitment, quality management practices (QMPs) and their impact on organizational performance, and examined the moderating role of organizational culture on the above relationship. The article conducted an analysis of the empirical studies and models that related leadership style, organizational commitment, quality management practices (QMPs), organizational culture and performance. It primarily aimed to illustrate the conceptualization, measurement and examination of the different concepts. Following the analysis of literature, the findings showed that leadership style, organizational commitment, quality management practices (QMPs) and organizational culture significantly effects various hotel processes, employees and performance. The article also provided a description of the various dimensions of the leadership style and it found that with committed employees with norms and values consistent to those of the organization, the performance of the hotels can increase towards achieving it goals. This article suggests that the balanced scorecard (BSC) be used as a tool to measure performance in the performance management system. It also suggests that future studies focus in this area to shed light on the nature and the ability of variables to influence hotel performance. Hotel management and leaders are suggested to form robust quality management practices within the hotels to enhance its overall performance.

This paper proposed a hybrid intelligent approach based on empirical mode decomposition (EMD), autoregressive integrated moving average (ARIMA) and Monte Carlo simulation (MCS) methods for multi-step ahead medical tourism (MT) forecasting using explanatory input variables based on two decade real-time recorded database. In the proposed hybrid model, these variables are 1st extracted then medical tourism is forecasted to perform the long term as well as the short term goal and planning in the nation. The multi-step ahead medical tourism is forecasted recursively, by utilizing the 1st forecasted value as the input variable to generate the next forecasting value and this procedure is continued till third step ahead forecasted value. The proposed approach firstly tested and validated by using international tourism arrival (ITA) dataset then proposed approach is implemented for forecasting of medical tourism arrival in nation. In order to validate the performance and accuracy of the proposed hybrid model, a comparative analysis is performed by using Monte Carlo method and the results are compared. Obtained results shows that the proposed hybrid forecasting approach for medical tourism has outperformance characteristics.

In this paper, the effect of three human resource management practices namely, compensation and benefits, training and development, and performance appraisal and achievement was examined along with organizational culture, motivation and knowledge management on job performance among Jordanian banks. The construct of job performance was measured by the combination of task performance and organizational citizenship behavior. The study employed convenience sampling to which 30 questionnaires were distributed. The finding showed a significant impact of human resource management practices (compensation and benefits, training and development, and appraisal and achievement), organizational culture, motivation and knowledge management on job performance in the Jordanian banks. On the basis of the findings, the researcher provided recommendations for the banks in terms of strengthening the relationship between their knowledge management job performance. The study also provided implications to theory and practice based on the findings.Â

This study aims to proffer solutions to customer loyalty challenges at these destinations by proposing and validating customer loyalty model using relationship marketing and social exchange theory. Based on the underpinning theories, this study analyzed the direct and indirect influence of brand image, trust, convenience and emotion on customer loyalty of five star hotels in Malaysia and Jordan. Further, the mediating effect of customer satisfaction on the relationship between exogenous latent variables and endogenous latent variable was investigated. A total of 384 and 371customers respectively of three famous hotels under the management of Starwood were sampled using convenience sampling method for data analysis from Malaysia and Jordan. SPSS version 21.0 software was used for the analysis. However, the empirical results showed partial mediation effects on the relationship between brand image, trust, convenience, emotion and customer loyalty in respect of Malaysian hotel customers. In Jordan hotels, satisfaction does not mediate the relationship between trust and customer loyalty but partially mediate between emotion, brand image, convenience and customer loyalty. In summary, the findings of this study will narrow the perception of the top echelon of these hotels on the actual factors to focus in order to earn loyalty of their valued customers. This study also contributed to frontier of knowledge by integrating the variables of relationship marketing from the perspectives of two developing countries.