Within the health care industry many decision making approaches and tools are used. This paper explores a new tool, the Analytic Hierarchy Process (AHP), which permits both subjective and objective information to be considered in a decision. AHP has tremendous potential to solve both traditional and non-traditional health care problems. Its strength as a decision-making tool is its ability to combine both subjective and objective data. Application of AHP is discussed within the context of a Group Decision Support System (GDSS) model developed by Hatcher. The model is reviewed in limited detail, and readers are referred to the original article that defined and discussed the uniqueness and level of sophistication of GDSS applications in the health care industry. Health and medical delivery problems are discussed to highlight AHP requirements and the complexity of AHP applications. Health care applications are unique in that they lend themselves ideally to the use of computer data, image, voice, text, and multimedia concepts.
This paper describes a methodology to delineate factors associated with consumer acceptance of the medical nurse practitioner (MNP). The MNP is a category of new health practitioners with proficiency in medical/health care functions traditionally performed only by physicians. A process model approach was developed to study the significance of selected sociodemographic cognitive, attitudinal, and clinical/medical factors that are expected to predispose consumer acceptance of the MNP. The survey population consists of predominantly elderly and indigent ambulatory patients to an inner-city primary care clinic. The data were collected from 156 primary care patients before and after the introduction of the MNP program. The results clearly demonstrate consumer support for the new health practitioner concept. This finding is further substantiated in the "after" study. From an analysis of symptoms experience, symptom severity, and type of symptoms, symptoms experience emerged as the strongest indicator of consumer receptivity to MNP concept. Additionally, exposure to MNP caused the consumer to become more aware of proper consumption and increased the demand for physician care and specialty care where appropriate.
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