This theoretical paper was undertaken to ascertain the causes of poor service delivery and to establish if outsourcing of public service delivery could be used to improve local Authority services. It interrogated and critiqued documents on what other researchers in their different contexts had established in view of the feasibility of outsourcing as a strategy to improve service delivery. It emerged in this study that political interference, lack of citizen participation. lack of funds and corruption were the main causes of poor service delivery in local authorities. Therefore, outsourcing was seen to bring quality and affordable services for the public while costs savings and emergence of hidden costs were the financial implications unveiled for the local authorities (LAs). Social costs, accountability for public service delivery and quality shading were cited to be the outsourcing challenges. It also emerged in this study that outsourcing can increase service quality and provide affordable services for the public. Taking into account the information that was accumulated and examined, the researchers came to the conclusion that the current services being offered by local authorities are very poor and this is attributed to many causes such as political interference, lack of citizen participation, lack of funds and corruption. The study therefore, concludes that outsourcing could be a feasible option to use to improve service delivery by local authorities.

This study attempts to corroborate the impact of labour force reduction on financial performance of manufacturing companies in a developing country. Despite the on-going use of labour force reduction, literature and research on this approach continues to yield mixed results. This desktop research was therefore conducted with the aim of determining the impact of employing labour force reduction initiatives on financial performance of manufacturing companies. The study reviews the results and findings of empirical and qualitative literature on labour force reduction by previous scholars for a period of 6 years ranging from 2012 to 2017. The phenomenon of labour force reduction has facilitated the research and studies on the area in the past six years, with researchers reaching different conclusions on the practise’s effect on organisations. This has prompted the researchers of this study to critically study labour force reduction methods, factors affecting their success, employees’ reaction to the strategy, the practise effect on productivity and the relationship between labour force reduction and organisation performance.