ABSTRAK Pengendalian kualitas dalam sebuah perusahaan sangat dibutuhkan agar produk yang dihasilkan dapat memiliki kualitas yang baik dan perusahaan dapat menghasilkan keuntungan yang maksimal. UD XYZ merupakan sebuah usaha produksi roti yang memiliki tiga jenis rasa yaitu coklat, kacang, kelapa. Dalam produksi roti di UD XYZ masih terdapat produk roti yang rusak maka dari itu perlu dilakukannya pengendalian kualitas untuk mengurangi kerusakan pada produk. Penelitian ini bertujuan untuk menganalisis pengendalian kualitas produksi berdasarkan jenis rasa menggunakan Total Quality Control (TQC) di UD XYZ. Penelitian ini menggunakan data kuantitatif produksi pada bulan April 2016 di UD XYZ. Penelitian ini menggunakan total quality control (TQC) dengan alat bantu pengendalian mutu yaitu checksheet, histogram, diagram pareto, peta kendali, dan diagram sebab akibat. Didapatkan hasil masih terdapat titik yang keluar dari batas kontrol. Faktor-faktor yang menyebabkan kerusakan produk yaitu faktor manusia, mesin, metode, dan material. Dari hasil yang didapat menunjukkan perlu dilakukan pengendalian kualitas untuk produksi roti agar kualitas yang dihasilkan lebih baik lagi. Kata Kunci: Kualitas, Roti, Total Quality Control ABSTRACT Quality control in a company is needed so that the products produced can have good quality and the company can generate maximum profits. UD XYZ is a bread production business that has three types of flavors, namely chocolate, peanut, coconut. In bread production at UD XYZ there are still damaged bread products, therefore quality control is necessary to reduce product damage. This study aims to analyze production quality control based on the type of taste using Total Quality Control (TQC) at UD XYZ. This study uses quantitative data on production in April 2016 at UD XYZ. This study uses total quality control (TQC) with quality control tools, namely checksheets, histograms, Pareto diagrams, control charts, and causal diagrams. The results are that there are still points that are out of the control limits. Factors that cause product damage are human factors, machines, methods, and materials. From the results obtained, it is necessary to carry out quality control for bread production so that the quality produced is even better.
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