Urban pluvial flooding has become an important factor in urban casualties and economic losses, thus, there is an urgent need to strengthen urban emergency management research and improve emergency response capabilities to flooding. The SCS–CN hydrological model combined with GIS spatial analysis were used to assess the spatial accessibility of the emergency response to key urban public services (medical and fire) for different pluvial flooding scenarios of the Jiaozuo urban area. The results show that the coverage area of the public service department (medical and fire) emergency response decreases as the period of pluvial flooding recurrence increases. The accessibility of the public service department (medical and fire services) emergency response shows a gradual decline from the center of the Jiaozuo urban area to the periphery. The depth and area of water accumulation in the northern part of the Zhongzhan District, the northeastern part of the Macun District, and the southwestern part of the Shanyang District gradually increased as the heavy rainfall recurrence period increased. Emergency response from public services (medical and fire services) could not arrive within 15 min.

The evaluation of emergency response capability under different pluvial flooding scenarios is an essential approach to improve the emergency response capability of flood disasters. A new evaluation method of emergency response capacity of urban public services is proposed based on urban pluvial flooding scenario simulation. Firstly, inundation area and depth under different pluvial flooding scenarios are simulated based on the SCS-CN model. Following that, space densities of all indicators include inundation area and depth, road network and the emergency public service institutions. Then, the indicator weight is determined by the combined weighting method of entropy weight and coefficient of variation. Finally, the emergency response capacity index (of each pixel) is calculated based on the graph stacking method. Taking Erqi District, Zhengzhou City as an example, the emergency response capacity of public service under different urban flooding scenarios is evaluated. The results show that the spatial distribution difference of public service emergency response capacity in Erqi District, Zhengzhou City is obvious, and with the increase of the precipitation return period, the high value area of public service emergency response capability decreases gradually and the low value area increases gradually. This method takes into account the specific urban flooding scenario and the layout of public service institutions and road networks that have strong practicability. the results of the evaluation can provide a reference for the construction of urban flood emergency response capacity and provide support for emergency decision-making.

Vulnerable groups such as children and the elderly are the focus of emergency medical rescue during urban pluvial floods. Taking the Erqi District of Zhengzhou City as an example, the SCS-CN model and Chicago rainfall model are used to simulate pluvial flooding based on the comprehensive consideration of urban rainfall, runoff, topography, and drainage. Additionally, the accessibility of emergency medical aid for kindergartens and nursing homes is evaluated in the Erqi District of Zhengzhou under different pluvial flooding scenarios using GIS network analysis technology. The results showed that the number of kindergartens and nursing homes without timely access to emergency medical rescue increased with the increase in precipitation return periods. Under the 500-year and 1000-year pluvial flooding scenarios, kindergartens and nursing homes that can obtain emergency medical rescue had delayed response times. Furthermore, with the increase in the precipitation return periods, both the number and delay time of kindergartens and nursing homes significantly increased. The accessibility and delay time of emergency medical rescue in kindergartens and nursing homes were determined by the intensity of pluvial flooding (including inundation area and depth), road traffic conditions, and the number and location of medical institutions, nursing homes, and kindergartens. The research results can provide a scientific basis for improving the refinement level of urban flood disaster management and emergency response services.