Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written for people. We build RUSS (Rapid Universal Support Service) to tackle this problem. RUSS consists of two models: First, a BERT-LSTM with pointers parses instructions to ThingTalk, a domain-specific language we design for grounding natural language on the web. Then, a grounding model retrieves the unique IDs of any webpage elements requested in ThingTalk. RUSS may interact with the user through a dialogue (e.g. ask for an address) or execute a web operation (e.g. click a button) inside the web runtime. To augment training, we synthesize natural language instructions mapped to ThingTalk. Our dataset consists of 80 different customer service problems from help websites, with a total of 741 step-by-step instructions and their corresponding actions. RUSS achieves 76.7% end-to-end accuracy predicting agent actions from single instructions. It outperforms stateof-the-art models that directly map instructions to actions without ThingTalk. Our user study shows that RUSS is preferred by actual users over web navigation.

Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written for people. We build RUSS (Rapid Universal Support Service) to tackle this problem. RUSS consists of two models: First, a BERT-LSTM with pointers parses instructions to ThingTalk, a domain-specific language we design for grounding natural language on the web. Then, a grounding model retrieves the unique IDs of any webpage elements requested in ThingTalk. RUSS may interact with the user through a dialogue (e.g. ask for an address) or execute a web operation (e.g. click a button) inside the web runtime. To augment training, we synthesize natural language instructions mapped to ThingTalk. Our dataset consists of 80 different customer service problems from help websites, with a total of 741 step-by-step instructions and their corresponding actions. RUSS achieves 76.7% end-to-end accuracy predicting agent actions from single instructions. It outperforms stateof-the-art models that directly map instructions to actions without ThingTalk. Our user study shows that RUSS is preferred by actual users over web navigation.

Irregularly sampled multivariate time series are ubiquitous in several application domains, leading to sparse, not fully-observed and non-aligned observations across different variables. Standard sequential neural network architectures, such as recurrent neural networks (RNNs) and convolutional neural networks (CNNs), consider regular spacing between observation times, posing significant challenges to irregular time series modeling. While most of the proposed architectures incorporate RNN variants to handle irregular time intervals, convolutional neural networks have not been adequately studied in the irregular sampling setting. In this paper, we parameterize convolutional layers by employing time-explicitly initialized kernels. Such general functions of time enhance the learning process of continuous-time hidden dynamics and can be efficiently incorporated into convolutional kernel weights. We, thus, propose the time-parameterized convolutional neural network (TPCNN), which shares similar properties with vanilla convolutions but is carefully designed for irregularly sampled time series. We evaluate TPCNN on both interpolation and classification tasks involving real-world irregularly sampled multivariate time series datasets. Our experimental results indicate the competitive performance of the proposed TPCNN model which is also significantly more efficient than other state-of-the-art methods. At the same time, the proposed architecture allows the interpretability of the input series by leveraging the combination of learnable time functions that improve the network performance in subsequent tasks and expedite the inaugural application of convolutions in this field.