Large-scale natural disasters have a significant effect on residents’ mental health. The Miyagi Disaster Mental Health Care Center (DMHCC) was established as a long-term mental health care center in response to the 2011 Great East Japan Earthquake and Tsunami (GEJE). Although six DMHCCs have been established in Japan, their exact role and functioning are still unclear. This study aimed to explore which population used the center in each recovery phase. Logistic regression was performed to identify the residents’ characteristics according to the consultation pathways using the data collected by the Miyagi DMHCC. These data included personal information of the residents who were supported by the center from 2013 to 2018. The working-age unemployed men sought help by themselves, and the isolated older females were supported by home visits through the health survey. Long-term mental health care centers should observe community recovery and provide appropriate support. The implications of this result and future research directions are discussed.
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