Introduction: The Family Health Program was implemented in 1994 by the Ministry of Health and it was upgraded to the Family Health Strategy model, which is currently effective at the basic level of health care. The framework is: introduction of the health-illness-care process, multidisciplinary teamwork and continuous family care. Objectives: Identify the nurse's perception in regards to the proposed tool as a resource for the planning of the family care; restructure the "Support tool for preparation of family care" based on the participants' perceptions and the theoretical support; discuss the potential and limitations of the "Support tool for preparation of family care" in accordance with the information contained in it; present the "Support tool for preparation of family care" as a final product. Methodology: This is a descriptive and exploratory research of qualitative approach. The target of the research was the enhancement of a tool for family basic healthcare. Originally, it was used as a pedagogical method in the undergraduate nursing course. The sample of the research took place in 13 basic medical units located in the Districts of Campo Limpo and Vila Andrade of the South Region coordinating body. The participants were selected at random by accepting an invitation letter, which was sent to 87 potential participating professionals. Initially, 14 participants expressed interest; however, only 6 remained. The data collection plan consisted of an introductory phase to explain the scope of the research, presentation of tools profile data collection and the tool designed for family care. The "Support tool for planning the family care" was readapted targeting feasibility in the real world. Once the care tool was completed, the next phase consisted in getting feedback in a meeting focused on impressions and experiences when using the tool for family care through the Focal Group in recorded sessions, which were subsequently transcribed. The data was analyzed and categorized by subjects developed during the group sessions. Results: Most participants were specialists in family health care displaying professional experience in the subject matter. Based on the collected information, two analytical categories were selected: a) nurse's work process, and b) contradictions in the work process. The former was subdivided into two subcategories containing, "taking care of the family as a process and as an object" and "tool for family care". The categories showed a distinction between "family" and "individual" in the process of caring. Conclusion and final considerations: There was evidence that nurses notice the need of a different tool to change the work objective: from individual care to family care. However, the final result of this research, is the perception that the work objective requires an improvement in regards to the Family Health Strategy. Technical Product: "Support tool for family care"-IAPCFam.