This article seeks to explore the effectiveness of a comprehensive performance management system in terms of employee performance. Besides, the mediating effect of work engagement was also examined. The performance management system effectiveness (PMSE) was determined by the extent of its accuracy and fairness, as recommended by previous researchers. A sample of 285 employees was selected from various branches of private banks located across Pakistan. A structured questionnaire was used, which was validated through confirmatory factor analysis (CFA) in the Pakistani context. The results indicated a significant impact of PMSE and work engagement on task and contextual performance of employees. Also, complementary mediation of employee work engagement in the relationship between PMSE and employee performance (in terms of task and contextual performances) was also supported. The findings of the research are helpful for the development of HR and PMSE strategy in the private banks of Pakistan. The study also suggests that a comprehensive PMSE model including the perception of fairness as a mandatory part, may be introduced for employees’ enhanced work engagement and task/contextual performance. The mediating relationship of work engagement has established the process of PMSE for the task and contextual performances of employees, which is a valuable contribution of the study.
Transformational leadership has been studied as an essential trait for nurse leaders in the past; however, there is a dearth of studies on interpersonal leadership which is a combined construct of transformational leadership and interactional justice. The main objective of this article was to examine the relationship between interpersonal leadership and task performance. A cross-sectional research design was adopted for this study. 700 questionnaires were circulated among nurses from 14 major hospitals across the country. Out of these, 336 nurses replied. The final usable sample size was 283 full-time nurses, out of which 91.8% were female. The online and paper-based instruments were floated twice, at different timings with different cover letters to avoid common method bias. Nurses perceive that interpersonal leadership can significantly enhance their task performance. Similarly the study also found significant mediation of work engagement in the positive relationship between interpersonal leadership and task performance. Moreover, there was no significant difference between public and private sector nurses about interpersonal leadership and its relationship with work engagement and task performance. Interpersonal leadership has been found as significantly and positively effective toward work engagement and task performance of nurses working both in public and private sector hospitals. The results establish that by adopting the interpersonal leadership style, a nurse leader can enhance the work engagement of her followers. The study suggests that interpersonal leadership should be adopted as a total concept in nurse management to achieve better results in terms of work engagement and task performance.
Speaking up at the workplace has a double-edged sword effect. This effect is dependent on the context and the ways an individual raises voice. The current study finds that an employee's voice contributes to organizational citizenship behavior, especially when employees feel psychologically safe. In this context, three dimensions of employees' voice behavior were examined including supervisor-subordinate relationship, employee job satisfaction, and employee motivation that enhance organizational citizenship behavior. Additionally, the research also explores the moderating role of psychological safety that strengthens the relationship between employees' voice and organizational citizenship behavior. Data collected from 361 employees using a survey technique, revealed that employees' voice has a positive and significant impact on organizational citizenship behavior. It was also found that psychological safety significantly moderates the relationship between employee voice and organizational citizenship behavior. This study positively contributes to voice and organizational citizenship literature. The study suggests that organizations should encourage employees' voice behavior and nurture a psychologically safe environment to improve organizational citizenship behavior among employees. This study also discusses the theoretical and practical implications of voice behavior and how it leads to organizational citizenship behavior.
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