This study aimed to describe intrapersonal characteristics (professional values, personality, empathy, and job involvement), work performance as perceived by nurses, and caring behaviors as perceived by patients, and to examine the relationships among these variables. A cross-sectional design was employed. A sample was recruited of 218 nurses and 116 patients in four private hospitals and four public hospitals. Data were collected using self-report measures. Data analysis included descriptive statistics, exploratory and confirmatory factor analyses, hierarchical linear modelling, correlations, and structural equation modeling. Nurses perceived their work performance to be of high quality. Among the intrapersonal characteristics, nurses had high scores for professional values, and moderately high scores for personality, empathy and job involvement. Patients perceived nurses' caring behaviors as moderately high. Professional values of nurses were the only selected intrapersonal characteristic with a statistically significant positive relationship, of practical importance, with work performance as perceived by nurses and with caring behaviors as perceived by patients at ward level. Managers can enhance nurses' work performance and caring behaviors through provision of in-service training that focuses on development of professional values.

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The ICNP Evaluation Committee recommended inclusion in the ICNP with minor changes in February 2003.

The specific aims of this study were to: • Propose a definition of the term cultural diversity; • Validate the term cultural diversity; and • Submit a term and definition for international utilisation to the International Council of Nurses (ICN) for consideration for inclusion in the ICNP®. Background South Africa was one of four African countries (Botswana, South Africa. Swaziland, and Zimbabwe) funded by the WK Kellogg Foundation to participate in the ICNP® project. South Africa had 2 research groups. One of the research groups identified the term cultural diversity to define. Method This was a qualitative study where a philosophical perspective was used to explore, explain and describe nursing practice. The combined method proposed by the International Council of Nurses (ICN) was utilised to define and validate the term cultural diversity. Findings Validation and literature review provided sufficient support for the defined characteristics and the term was finally defined and submitted to ICN in November 2002 as: CULTURAL DIVERSITY is a type of CULTURE with the specific characteristics: co-existence of different groups, e.g. ethnic, religious, linguistic and other groups each with their own values and belief systems, traditions and different lifestyles. Conclusion The research group was informed in December 2003 of the ICNP® Evaluation Committee recommendation that the term cultural diversity will be included in the ICNP®.