The present article of reflection seeks to show how technology, especially the applications achieved through the HCI: Human Computer Interaction contributes to the strengthening of the teaching-learning process, to such an extent that some scholars even consider it as the emergence of a new pedagogy. Researchers in the field of HCI both observe the ways in which humans interact with computers and design technologies that let humans interact with computers in novel ways. As a field of research, human-computer interaction is situated at the intersection of computer science, behavioral sciences, design, media studies, and several other fields of study.With this purpose, some of the technological advances that we find today are portrayed at the expense of education and the way in which a technological era arises in the education of our country.

The strategic system of public transport that is being implemented in the city of Neiva will carry out infrastructure changes in the city, improve mobility, and contribute to the strengthening of civic culture. The inhabitants of the Commune One of the city of Neiva are the target population of the research. In order to characterize the population currently using the city's public transport system and identify the needs and behavior, the application of an instrument for collecting information (survey) is used. The model of civic culture will enable the inhabitants of the Commune One improve and strengthen their behavior citizen by applying different types of strategies, taking into account that culture is a dynamic process that requires time to achieve the awareness of the commune and work in welfare and the reduction of accidents, as well as ensure results in generations to come.