PurposeThe main purpose of this paper is to explore, define, reconcile and depict corporate identity (CI), corporate brand (CB) and corporate reputation (CR) in a framework that reflects the dimensions of these constructs, discriminates between them and represents their inter‐relatedness.Design/methodology/approachThe paper draws on key literature relating to CI, CB and CR.FindingsThe paper develops a framework that explains and aligns the drivers of CB and CR.Practical implicationsManagers will be able to use the framework to help them align and optimise brand and reputation building efforts of their organisation. Academics will be able to use the framework as a basis for empirical research.Originality/valueThe article reconciles disparate views from a number of theoretical streams that have investigated CI, CB and CR and develops a comprehensive framework that shows that although the management and measurement of the constructs may overlap, the constructs themselves are not interchangeable.
Compares the personal ethical ideologies of idealism and relativism of American marketers with their South African counterparts. The perceptions of ethical problems, ethical intentions, and coporate ethical values of the parties are also contrasted. The findings indicate that South Africans were more idealistic and less relativistic than their American counterparts. The hypotheses that there will be no differences between South African and American marketers in terms of their ethical perceptions and intentions were not supported. The results generally indicate that South African marketers are more likely to perceive ethical problems than American marketers. However, the survey results revealed that South African marketers tend to be less ethical in their intentions to resolve an ethical problem than their American counterparts. Corporate citizens of South African firms were found to have slightly higher corporate ethical values than their American counterparts, as hypothesized.
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