The COVID-19 pandemic deeply impacted not only human wealth but also all segments of the economy as well as the field of technology. Thus, the purpose of this paper was to analyze the effects that the pandemic crisis and digitization have had on the financial performance of banks in Central and Eastern European Union countries (CEEC) during the 2010–2021 period. In order to capture an overview of the financial performance of the banking systems in the 10 CEECs, we used three variables—ROA, ROE and NPL—as reference indicators. In order to highlight the impact of the COVID-19 pandemic on the performance of banking systems, we used the number of reported cases as a variable, and to highlight the impact of digitization, we used as indicators the number of automated teller machines (ATMs) per 100,000 adults, number of certificates of secure internet servers, number of credit cards, number of debit cards, percentage of individuals using internet banking, and the number of commercial bank branches per 100,000 adults. Thus, the impact of digitization and the pandemic crisis generated by the COVID-19 virus on the performance of the banking systems in the 10 CEECs is outlined through three regression models using the robust regression model. The obtained results show that, as the infection rates with COVID-19 increased, the performance of banks measured by ROE and ROA decreased. Regarding the impact of digitization on performance, we note that an increase in the use of internet banking and the security of bank servers generated positive effects on the performance of banks. The results of the study are useful for banking product development departments, who should consider the important role of digitization in increasing the performance of banking services and thus design new digital products or ways to expand existing ones on a larger scale.

The phenomenon of digitisation of the public sector is an irreversible process that affects both the way public institutions are organised and the communication relationships between people and institutions. The COVID-19 pandemic represented a challenge and a strong impetus in accelerating the digitisation process of public administration at the global level such that it is currently difficult to make a clear distinction between governance and e-governance. The purpose of this research is to investigate the impact of the intensification of the digitisation process of public services in increasing the efficiency of governments at the level of the member states of the European Union, based on a cluster analysis. A robust least squares regression method was used to estimate the effects of the three dimensions of the e-government development index (EGDI) on government effectiveness. The results of the analysis highlighted the fact that the skills of the population in using online services determine the increase in a double percentage of government efficiency in intensively digitised states compared to states where the digitisation of public services is less developed. The development of the telecommunications infrastructure also has a significant positive impact on the efficiency of the government. However, online services offered by public authorities have proven to negatively influence government efficiency in both clusters.

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In order to evaluate the degree of sustainable development at CEEC (Central and Eastern European Countries) by means of an aggregate indicator and to determine if the government expenditures in the field of environment, environment protection, fuel, energy, education and social protection could influence the achievement of the Europa 2020 targets, a data panel of 10 CEEC for 2007–2018 period was analysed through Fully Modified Ordinary Least Squares (FMOLS) method and a Vector Error Correction Model (VECM). To calculate the indicator, an algorithm that included six steps was used. The results of the study show, on long-term, statistically significant correlations between the target indicator and all the selected variables, except for the government expenditures with the education variable. However, on short-term, there were identified strong connections reflected in bidirectional causality between government expenditures with social protection and the target indicator. Also, on short-term, a strong causal relationship was identified from target indicator to the total government expenditures for education, from the environmental protection government expenditures to the government expenditures for social protection and from the total government expenditures for social protection to the total government expenditures for education.

The aim of the present study is to find solutions for better management of online education, starting from students’ perspectives regarding the challenges they encountered in the last two years when online courses were imposed during the COVID-19 pandemic. The research methodology we used was partial least squares structural equation modelling based on data collected by applying a survey among students in Romanian universities. The novelty of our study consists in the proposed model, which has five variables: communication problems specific to online education, professors’ skill in conducting online classes, the quality of online education, the stress felt by students during online education, and the technical requirements of online education. The results revealed that despite challenges during online classes students benefited from a high-quality education because they had the support of their professors, all the educational resources that they needed, a device to connect from, and a very good internet connection. These findings are helpful for managers in the higher education system to create better educational strategies meant to satisfy the educational needs of students in the digital age.