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Abstract. The use of context is important in interactive applications. It is particularly important for applications where the user's context is changing rapidly, such as in both handheld and ubiquitous computing. In order to better understand how we can use context and facilitate the building of context-aware applications, we need to more fully understand what constitutes a contextaware application and what context is. Towards this goal, we have surveyed existing work in context-aware computing. In this paper, we provide an overview of the results of this survey and, in particular, definitions and categories of context and context-aware. We conclude with recommendations for how this better understanding of context inform a framework for the development of context-aware applications.

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In this paper, we describe our experiences of developing and evaluating GUIDE, an intelligent electronic tourist guide. The GUIDE system has been built to overcome many of the limitations of the traditional information and navigation tools available to city visitors. For example, group-based tours are inherently inflexible with fixed starting times and fixed durations and (like most guidebooks) are constrained by the need to satisfy the interests of the majority rather than the specific interests of individuals. Following a period of requirements capture, involving experts in the field of tourism, we developed and installed a system for use by visitors to Lancaster. The system combines mobile computing technologies with a wireless infrastructure to present city visitors with information tailored to both their personal and environmental contexts. In this paper we present an evaluation of GUIDE, focusing on the quality of the visitor's experience when using the system.

The GUIDE system has been developed to provide city visitors with a hand-held context-aware tourist guide. The system has been successfully deployed in a major tourist destination and is currently at the stage where it is publicly available to visitors who wish to explore the city. Reaching this stage has been the culmination of a number of distinct research efforts. In more detail, the development of GUIDE has involved: capturing a real set of application requirements, investigating the properties of a cell-based wireless communications technology in a built-up environment and deploying a network based on this technology around the city, designing and populating an information model to represent attractions and key buildings within the city, prototyping the development of a distributed application running across portable GUIDE units and stationary cell-servers and, finally, evaluating the entire system during an extensive field-trial study. This paper reports on our results in each of these areas. We believe that through our work on the GUIDE project we have produced a blueprint for the development of interactive contextaware systems that should be of real value to those in the community who wish to develop such systems in a practical environment.