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This study aims to differentiate firm-level capabilities in terms of managerial-level competencies of a Sri Lankan telecommunication service provider. A framework is developed and survey data are used to identify a range of factors at managerial competency level that form firm-level capabilities as a result. Multiple regression is used to identify how much variance in the latter is predicted by the former. It is expected that the methodology adopted in identifying and integrating managerial-level competencies and firm-level capabilities provides an innovative integrated methodology of significant value for practitioners and academics alike. Managerial implications, limitations and directions for future research are discussed

PurposeThe purpose of this paper is to investigate whether there is a set of management competencies that should be possessed by managers irrespective of their areas of functional specialization using quantitative methodology.Design/methodology/approachFor the study, 31 individual competencies were analyzed. The study was confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey.FindingsThe findings reveal broad level competencies that are important for managers working in one of the seven functional areas. The findings suggest the importance of competencies from value and skill clusters than knowledge cluster across all functional areas. Further, there was hardly any congruence with the perceptions on current expertise and current importance across all the functional areas.Practical implicationsWhile the findings of the study have a specific relevance to the managers in the telecommunication industry, they could have a rather broader relevance with implications for management development initiatives.Originality/valueAlthough there is an enormous diversity in the scope of competency literature, a few empirical research studies have been conducted on management competency requirements for different functional areas. A limited number of competency studies have been conducted in Asia and in many cases those were confined to identify requisite competencies for managers from a specific functional area, such as human resources development. Hence empirical research studies are needed to fill this lacuna in literature. This paper fills some of the gaps

PurposeThe purpose of this paper is to investigate the factors that predict competency needs of managers using quantitative methodology.Design/methodology/approachFor the study, 31 individual competencies were analysed. The study is confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey.FindingsMarital status, age and gender have significant main effects in predicting competency needs. The results also revealed significant interaction effects among the variables of marital status and the number of subordinates, and marital status and gender in predicting competency needs.Originality/valueThough there is an enormous diversity in the scope of competency literature, a few empirical research studies have been conducted on the predictors of management competency requirements. Further, a limited number of competency studies have been conducted in Asia. Hence, empirical research studies are needed to fill this lacuna in literature.