The article provides an analysis of the current state of the agro-industrial complex of the Republic of Tatarstan in the digital economy. Indices of Russia’s position in readiness for the digital economy are given. The priority directions of digitalization of agriculture in the Republic of Tatarstan are described. Practical experience of implementing the elements of the digital economy in the agricultural sector of the region is given. The analysis of strengths and weaknesses, opportunities and threats in the digitalization of agriculture is presented. Measures are proposed to increase the efficiency of digital transformation in the Republic of Tatarstan.

The article discusses the features of the provision of public services in electronic form. The dynamics of the provision of public services in the Republic of Tatarstan is given. A review of the existing methodologies for assessing the quality of the provision of electronic public services is given. The authors' methodology for assessing the quality of the provision of state and municipal services in electronic form is proposed. An authorized executive body has been identified which is responsible for organizing the assessment of the quality of services. Formulas of individual indicators of the technique are developed. As an example, the assessment of the provision of the public service "Providing information obtained in the course of accounting for reclaimed land" is calculated. A polygon of the effectiveness of the provision of state and municipal services in electronic form is proposed. Measures to eliminate identified deficiencies in the provision of services are proposed. The authors make the conclusion about the importance of assessing the quality of services and the relevance of the proposed methodology.

The paper touches upon the relevant issue connected with the processes of digital transformation of the modern economy of the country. It describes the current state of development of informatization of rural areas and provides data on the use of information and communication networks in households of the Russian Federation, including urban and rural settlements. The data on the skills of working with a personal computer are analyzed by types of settlements of the Russian Federation. It is concluded that it is necessary to improve the computer literacy of rural residents of the country. As an example, it is proposed to use educational resources for mastering digital skills. A comparative analysis of the use of the Internet by urban and rural residents, including during the provision of electronic state and municipal services, is carried out. The fact of the presence of a digital inequality in the use of the network between cities and the villages is established. The factors of the formation of the digital divide between urban and rural population when receiving state and municipal services in electronic form are determined. The main reasons for the refusal to use the Internet for remote interaction of rural residents with public authorities during the provision of public services are found. The measures for the popularization and expansion of the system for the provision of electronic state and municipal services among rural population are proposed. As additional measures, the authors give recommendations to use the premises of local self-government bodies in rural areas as free access points to the Unified Portal of State and Municipal Services of the Russian Federation. The main direction of popularizing electronic interaction between rural population and state authorities is to conduct specialized digital literacy courses when receiving state and municipal services. It is proposed to scale up these courses at the regional and federal levels.

For the second decade, the agro-industrial complex has been receiving significant amounts of state support. At the same time, the issue of its effectiveness is becoming more and more urgent. In various sources, you can find a variety of approaches to assessing the effectiveness of budgetary funds allocated for the development of agriculture. The fact of state support in itself does not guarantee a return in the form of an increase in gross output, attraction of investments in the industry, an increase in wages in the countryside, an increase in tax revenues from enterprises in the industry. The methods of state support must adapt to modern challenges. They should stimulate recipients not for maximum development and subsequent cessation of activities, but for stable and long-term activities. This fine line usually prevents a sharp increase in the effectiveness of state support for the agro-industrial complex. The result of this study is an assessment of the rationality and effectiveness of state support for agriculture in the Chuvash Republic. The existing measures of state support in the Chuvash Republic properly support the development of the agricultural sector: investors have shown interest, fixed assets are being updated, labor productivity and production volumes are growing. But the current system does not quite cope with staffing problems in the countryside. The index of the physical volume of agricultural production, which amounted to 126.4% over the past 7 years, is far from a breakthrough rate. A significant increase in production volumes cannot be achieved with a reduction in the number of employees. Using the correlation-regression method, it was revealed that the growth of the level of wages in the countryside was largely influenced by the labor market laws, and not by state support measures. What is needed is motivating rather than compensatory measures on the part of the state, which will ensure the outstripping growth of wages in agriculture

136 УДК 338.46 ОЦЕНКА ЭФФЕКТИВНОСТИ ПРЕДОСТАВЛЕНИЯ ГОСУДАРСТВЕННЫХ И МУНИЦИПАЛЬНЫХ УСЛУГ НА ОСНОВЕ PEST АНАЛИЗА Сафиуллин Н.А. Реферат. Дано описание основных особенностей стратегического планирования в государственном управлении. Приводятся теоретические основы PEST-анализа как инструмента стратегического планирования. Приводится краткая информация о состоянии отрасли информатизации в Республике Татарстан. Дается количественный анализ оказания электронных государственных услуг населению Республики Татарстан. Дана динамика развития Портала государственных и муниципальных услуг Республики Татарстан за несколько лет. Выявлены факторы внешней среды, оказывающие влияние на систему предоставления государственных и муниципальных услуг. По основным признакам выявленные факторы были разбиты на четыре группы: политические, экономические, социальные, технологические. Среди государственных служащих Министерства информатизация и связи Республики Татарстан проведена экспертная оценка выявленных факторов. Проведен рассчет реальной значимости каждого фактора и их ранжирование в порядке убывания значимости. Прописаны воздействия наиболее значимых факторов на отрасль. Предложены мероприятия снижения негативного влияния факторов и максимального использования положительного влияния факторов. Ключевые слова: стратегическое планирование, pest-анализ, государственное управление, цифровизация экономики, электронные государственные и муниципальные услуги, интернет, Республика Татарстан.