Improvement in data-transfer speed and constant, continuous innovation in software and hardware, and humans’ communication and networking through social-media networking have become much easier and breezier. Complex and data heavy information, such as high-definition videos, can be shared with million other users all over the planet at the ease of fingertips in just 1/1000th second. For the above reasons, social media have become a handy, crucial, and effective tool for users to propagate and seek useful and vital information. Therefore, the main objective of this paper is to identify a relationship between independent variables and dependent variable. The factors that have been analysed include intrinsic reasons, information-seeking and sharing, and social-media addiction. The study was conducted by using a quantitative method by distributing questionnaires to the degree students of a public university in the east coast of Malaysia. The respondents were from a group of students from the total population of 2,007 and the sample size was 327 students. The data from the questionnaires have been analysed by using the Statistical Package for the Social Science (SPSS) Version 23. Reliability analysis, frequency analysis, correlation analysis, and regression analysis are used in the research. The results prove that there are moderate and weak relationships among the variables.

Rapid advancement of technology is unstoppable, spiralling at an exponential rate with new breakthrough almost everyday. In one area, social media has positively evolved into a platform for information and knowledge sharing among people whom eagerly willing and at times competing in sharing knowledge and experiences within these knowledge seeking audiences. Attractive attributes such as photo, audio and video have developed a new culture of sharing knowledge and experience into something very pleasant and satisfying. Therefore, the purpose of this paper is to review previous research papers related to knowledge sharing in virtual communities. Seven research papers were selected to be reviewed based on its elements, methods and findings used by these researchers. There were several outcome differences that can be deduced from these papers. Most of the papers focus on attitudes, knowledge sharing, technologies intention to use, community participation, satisfaction level, identification, trust, culture sharing and knowledge content. No doubt that sharing information is important in disseminating information to people, but the easiness of sharing and obtaining information and experience from one’s own fingertip has upwardly propelled our living standards.

Technology advancement accelerated the movement of papers to digital platforms, resulting in the establishment of Enterprise Content Management Systems (ECM). Organisations are embracing ECM to maintain records and increase company productivity. Consequently, this research aims to determine the relationship between ease of use, ECM system content, and user satisfaction. The population of this study consists of 130 respondents. The researcher used simple random sampling technique to determine the estimated of 97 individuals as a sample size of the respondents for this research. A set of questionnaires were adopted from previous studies and distributed using email and WhatsApp application. However, only 52 questionnaires were received from therespondents. Data analysis was performed using SmartPLS version 3. Based on the findings, there was a significant association between the content of the ECM system, ease of use, and user satisfaction. In conclusion, all the hypotheses were supported

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