M-Learning using BYOD is an effective learning medium that will be developed to support enforcement officers at the Ministry of Domestic Trade and Consumer Affairs (MDTCA) Malaysia. Nevertheless, the problem statement study identified workload and constraints, limited training, and limited reference sources, which will be discussed in this article. Therefore, this study will face problem statements and examine the effect of mobile learning BYOD with different job positions view. To evaluate the level of acceptance and use of the application POT@MDTCA, the researchers applied the UTAUT2 constructs in the study. This study is qualitative in a nature case study. Methodology interviews were conducted with six respondents from different job positions at MDTCA Penang. This study showed that mobile learning with the "BYOD" concept is needed to achieve individual competencies in enforcement. The researchers have identified the rationale of the mobile learning BYOD concept is needed by enforcement officers to increase skills in learning opportunities development. The implications of this study will be significant to improve competency course achievement in knowledge and skills of enforcement to all MDTCA Malaysia.
M -Learning is a new innovation in professional training for enforcement officers in Malaysia to achieve their key performance indicators in training attended. According to UTAUT2, there are seven components of acceptance that must be known in order to determine the level of acceptability among Enforcement Officers. This is a case study that includes a questionnaire with seven constructs and 35 questions was analyzed using mean and standard deviation. The construct for UTAUT2 model is (i) performance expectancy, (ii) effort expectancy, (iii) social influence, (iv) facilitating conditions, (v) hedonic motivation, (vi) price value, and (vii) habit are the independent construct while the behavioral intention is the dependent construct. In Malaysia, 30 respondents were chosen randomly selected from among Enforcement Officers. The reliability value of the questionnaire through the pilot study was 0.962 Cronbach's Alpha.The results obtained from this study found that five of the seven constructs had a high level of acceptability. While two constructs based on the UTAUT2 element show a moderate level of acceptance. It is related to the fact that enforcement officers do not have experience with mobile learning before and must be enhanced to reflect the seven UTAUT2 constructs in this M-Learning. The findings show that by integrating the constructs of facilitating condition and price value, the level of acceptance of mobile training Enforcement Officers can be strengthened. Because enforcement officers are willing to go through M-Learning to improve their job performance. The implications of this study, to improved acceptance of these two UTAUT2 model constructs along with existing constructs must be enhanced in order to produce mobile materials to contributed for professional training as a new medium to follow professional training continuously for government employees.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.