Higher education institutions are hubs of knowledge and expertise, and these institutions can connect their experts from various fields, their students and researchers with professionals from the public or private sectors, in exploring research ideas, developing and testing those ideas, and eventually commercializing them. With the proper R&D setting at these higher education institutions, successful innovations can likely be the outcome of those activities. There is no unique approach in which higher education institutions can act entrepreneurially. One important aspect is their ability to generate income through commercialization of product innovations. As public funding becomes increasingly constrained, many higher education institutions are encouraged to raise their own revenue. In this light, the paper will discuss factors that influence product innovation performance in organizations based on several empirical studies. This paper introduces crowd capability, organizational factors, and environmental uncertainty to study their effects on t h e product innovation success at higher education institutions directly or mediated by R&Dmarketing integration. The aim of this paper is to propose a conceptual framework that will incorporate crowd capital theory (Prpić & Shukla, 2013) in the study of R&D-marketing integration in the innovation process, expanding the works of Gupta, Raj, and Wilemon (1986).

Purpose -The purpose of the paper is to investigate the status of systems development methodologies (SDM) usage for developing web-based application in Malaysian organizations. In addition, it also seeks to investigate the use of techniques and tools for web-based application development. Design/methodology/approach -The study employed the use of a cross-sectional survey method with 200 questionnaires sent to information systems managers. A total of 66 usable questionnaires were returned. Findings -The use of SDM that are meant for web-based applications is still very low among Malaysian organizations. The majority of respondents indicated that the SDM being used were adapted on a project basis. Malaysian systems developers were more inclined to use techniques that were much suited for traditional applications. Nevertheless, the use of systems development tools was quite overwhelming. Despite acknowledging the merits of using SDM, respondents also indicated problems associated with their usage.Research limitations/implications -The number of respondents participated in the study was low and furthermore data were collected employing a cross-sectional design instead of longitudinal design. Originality/value -The paper provides empirical evidence regarding the use of SDM, techniques and tools for developing web-based applications.

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