This study aims to examine and analyze the relationships between motivation shopping value, repurchase intention, and customer satisfaction on Lazada Indonesia’s ecommerce consumers in Malang City. The population of this research is Lazada Indonesia consumers who are of productive age (19-34 years old) in Malang City and the number of samples obtained following the research criteria is 100 correspondents. Sample selection is done by the non-probability sampling technique with the purposive sampling method. The research instrument used was a questionnaire that was analyzed using smartPLS 2.0 software. The results of this study indicate that utilitarian shopping value and hedonic shopping value have a direct effect on customer satisfaction and repurchase intention. Meanwhile, indirectly hedonic shopping value did not affect repurchase intention through customer satisfaction.

This research aimed at investigating the ability of the fourth semester English Education Department students at the University of Potensi Utama, Medan, in writing a review text of a novel entitled ‘Sengsara Membawa Nikmat’ written by Toelis Soetan Sati. This study applied a qualitative approach through writing tests as the data collection instrument. The data were, furthermore, analyzed by identifying and evaluating the students’ writing test. The result reveals that overall, the students’ review texts on the novel were good enough. However, some problems were still noticed in the students’ texts such as the errors in vocabulary, grammar, generic structure, organizing ideas, mechanic (punctuation and spelling) and the summary of the novel. It implies that while the students’ performance was generally satisfying, their ability to write a review text needs to be consistently improved to produce a better piece of a review text on a novel.

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