Talent management practice is crucial in relating the potential talent. The GLCs need to have a potential talent in order to continue the value creation for business competitiveness. Moreover, talent that possesses high level of commitment and engagement will add value in the organization. This study aims to examine the relationship between talent management practices and employee engagement of employees at GLCs. The sample included 230 employees, which were selected randomly. For this study the method for data collection uses a structured questionnaire and were analyzed using partial least square. The hypothesis in this study is accepted whereby on the empirical evidences, it proves the relationship between talent management practices and employee engagement‥
Traffic congestion is one of the issues raised as the development and urbanization moving forward. Bus services still considered as an public transport option to move from one location to another. Since 1957, bus services have been a primary selection not just a big cities like Kuala Lumpur and Georgetown as well as small town in like Alor Setar, Kota Bahru and others. As the demand increase year by year, the quality of service is expected to be improved as well. Recently, public transport in small cities in Malaysia also faced a huge competition with E-hailing services such as Grab and MyCar. Therefore, these paper is to determine the service quality of bus performance in Alor Setar, Kedah. These studies were conducted in April 2019. Service quality data have been taken at Terminal Shahab Perdana, Alor Setar. Transit Capacity and Quality of Service Manual (TCRPM) has been stated as a specific guidelines and key indicators to determine the quality service of bus performance in designated area. There were four specific areas would be focused in these studies such as service frequency, hours of service, factors of passenger load, on time performance. Based on the results, it shows that only passenger load factor has classified as A quality of service in these studies. The hours of services and on time performance were classified as Class D while the service frequency was classified as Class F. The overall quality of service in Alor Setar, Kedah is classified as Class D which consider as moderate as there is a lot of issues should be addressed. Some improvement on these three attributes should be made to increase the quality of service. Authorities also could use the outcome of these studies to determine and identifies the significant improvements for bus service on these areas.
Growing population could be one of the main factors which affect the daily increase in road movement . A developing country like Malaysia still requires transport system planning and development. In 2012, nearly 1.5 million daily and public transport trips in Klang Valley represented almost 30% of the daily main public transportation. Development of an expert system could identify problems on bus services and assist to encounter problems raised based on the expert system. Therefore, this study was aimed to develop an expert system for bus service in Klang Valley. In this study five major cities in west Klang Valley were selected, including Puchong, Petaling Jaya, Subang Jaya, Shah Alam and Klang. The Transit Capacity and Quality of Service Manual (TRCPM) was referred as studyguidelines . Three mainphases were involved in the expert system development by using MATLAB, which include analyzing job scope, management of information knowledge and development of prototype. System was named as BUS-QOS and could be used to identify the bus service quality level in specific locations and obtain suggestions from experts to improve the bus service quality of in that area. At the end of the study, validation, verification and evaluation processes should be done to check the output of system in terms of its operation and result. The result of BUS-QOS was verified based on system analysis and manual calculation. It showed that all designated attributes were almost 100% accurate. The output of the system was based on transportation engineering knowledge which could be easily used by users.
The purpose of this study was to investigate the relation between talent management practices and leadership skills, as well as the potential mediating role of emotional intelligence. This study accomplished its aim through a conceptual analysis by utilizing the lenses of talent management for leadership outcomes, talent-based theory, social cognitive theory, and extant literature. The study indicated that good talent management practice implementation was not adequate to develop and produce talented leadership skills in Malaysian Government-linked Companies (GLCs). The hypothesized partial mediating models were supported by talent-based theory and social cognitive theory, signifying that talent management practices with emotional intelligence will develop leadership skills. This study enhanced the use of mediatory roles of emotional intelligence to better understand the mechanism of talent management practices within the framework.
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