The study aims to investigate the relationship between internal corporate social responsibility (ICSR) practices and employee engagement through job satisfaction as a mediating variable. The ICSR dimensions are comprised of employee empowerment, education and training, employment stability, as well as a working environment. This study is based on the social exchange theory to explore the relationship between the above factors and ICSR. In this study, purposive sampling was adopted. A quantitative (survey) method was employed, generating 93 valid responses. The data was then analyzed using Partial Least Square Structural Equation Modelling through Smart-PLS 3.0. The results revealed that ICSR practices, namely employee empowerment, and employment stability contributed positively to job satisfaction. However, training & education and working environment were found not significant to job satisfaction. In addition, job satisfaction has a positive influence on employee engagement. The results of the study found that except for training, education, and the work environment, job satisfaction mediates the relationship between ICSR practices and employee engagement. Conclusion, implications of the findings, and suggestions for future study are also discussed.

Corporate Social Responsibility (CSR) has emerged tremendously as an important field of study. However, the influence of internal corporate social responsibility (ICSR) practices in education industry remain understudied. The purpose of this study was to investigate the relationship between ICSR practices and employee engagement in a private university in Malaysia. A quantitative (survey) method was employed using purposive sampling in which 93 valid responses were generated. The data were then analyzed using Pearson-Product Moment Correlation and Multiple Regression test through the Statistical Package for the Social Sciences (SPSS) version 25.0. Based on the findings, ICSR dimensions, namely training & education and working environment yielded positive and moderate relationships with employee engagement, whereas employment stability and employee empowerment generate positive and high relationships with employee engagement. In addition, multiple regression analysis showed that employment stability and training & education were the significant two predictors that can help to increase the employee engagement. Conclusion, implications, and suggestions for future studies are also discussed.

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