Researchers studying patient satisfaction have reported several factors affecting patient satisfaction in the West. These factors, to the best of knowledge, have not been validated in Nigeria. This study validated some of the factors in patient satisfaction rating in this population. Ninety-two patients were reviewed in four ultrasound service providing centres/institutions. Five variables which could be influenced by the ultrasound practitioner were tested. Tests were two-tailed and deemed to be significant at P<0.05. None of these variables showed significant correlation with satisfaction rating among patients with previous experience of obstetric ultrasound procedure. Among those that had no previous experience of the ultrasound procedure, explanation, privacy and comfort showed significant correlations with the satisfaction rating. Patients’ perceptions of comfort on the table was found to be most critical in predicting satisfaction, followed by explanation. In this environment first experience patients are more sensitive to satisfaction indices and should be preferentially treated.

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