The occupation of the social worker in modern times is challenged by the dynamically changing economic and social environment, growing requirements to their qulifications and competences and the needs of gaining new skills and permanen development and improvement. The aim of the presented study of defining the needs for continuing vocational training of specialists providing social services is to provide recommendations regarding the need of training for skills contributing to the increase in the degree of correspondence between labor supply and demand on the labor market, contributing to the improvement of the quality of the labor force in the country as a competitive factor with an increasing importance for successful economic development. The investigation and the specific examples discussed can be a solid basis for future studies and development of models for improvement the system of continuing and vocational training for acquiring the needed knowledge, skills and competences for effective work.

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In the present, the studies of psychology have moved steadily towards positive psychology in their study of positive experiences and characteristics in human personality such as happiness, optimism, self-organization, personal competence, hope, forgiveness, emotional intelligence, and spiritual intelligence. This age requires a human being with the physical, psychological, educational and spiritual qualities and abilities that enable them to live in happiness and peace and enable them to overcome the negative stress that whispers inside, the orientation towards ourselves, life, and others. The human mind is designed by the almighty creator to avoid hardship, pain, tension and stress, and to strive for a sense of comfort and tranquility. This is why we are motivated to improve our physical, emotional, psychological and spiritual abilities and commit ourselves to the best of our potential and energy, especially in this area of successive changes in all aspects of life and in different branches of science and spiritual intelligence vital to all persons particularly for academic researchers. Scientific research is the cornerstone of the university's accreditation as a productive institution and one of the quality indicators. There is no doubt that the importance of scientific research in our lives to achieve the welfare of society and the health of individuals.Scientific research is an investigation of a survey, empirical or descriptive nature led by a question, and hypothesis.

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Modern organizations focus on the importance of strategic management and control over current and shortterm goals and their corrective role on the strategic success factors of the organization in the process of using the resources of the external environment, ignoring the challenges; as the priorities of the activity are to maximally satisfy public expectations, to minimize the spending of resources, to use its own priorities, to successfully overcome uncertainty and risk, to introduce the adequacy of management decisions against the background of reasonable and measured risk. In the study alternatives are discussed as the Balanced Scorecard model suggested by observations and practice, and implications are provided in regard to changing and improving the architecture of the Balanced Scorecard (BSC) as a tool for management and control in conditions of high variability and uncertainty of the economic and social environment. Examined are some models in place to develop and implement the BSC and on this basis are structured conclusions and recommendations in the following aspects: the organization's strategy, which involves the application of BSC and the inclusion of elements to develop key aspects of the strategy; the potential of the BSC model and its application according to the different needs of management; the needs of the process of developing and implementing BSC and to further expand the applications of the BSC as a strategic management tool requiring an assessment of the expected status and priorities in the control of the indicators included.