People with disability are the largest minority group. WHO informs that the group mostly stay in developing country and one third of them are children. People with disability reported to have less access to health care thancommon society. The objective of this study was to describe the factors possibly influencing the primary health care access of children with disability in Gubeng and Mulyorejo subdistrict, Surabaya, as the one of region in EastJava that reported to have not been accomodate the needs of disabled people. It was cross sectional study with observasional approach. Participants of this study were 160 children with disability along with their parents that choosen by purposive sampling. Half of population were visited and among them obtained 44 samples. The results showed that the variables significantly related to the access of primary health care were the kind of disabilty, activity of daily living value, distance between the house and health care, transportation, parents income, health cost and transportation cost. Either individual or environtmental factor could be known as thefactor that related to the access of health care in children with disability.Keywords: Activity of daily living, disability, environtmental factors, health care access

The delay in returning inpatients' medical record documents (MRDs) to the medical records subdivision can cause some effects. This study was conducted to explore MRD completeness and the factors causing the delays in returning the document. This study used a descriptive observational method. Exploration was carried out on 21 MRDs using a checklist as an instrument. Besides, data were obtained through interviews involving the heads of related subdivisions and surveys on 52 nurses. Data were collected using an interview guide and a nursing work index-revised (NWI-R) instrument adapted into Indonesian. MRDs returned on time were complete in content and form than documents returned late to the medical records subdivision. One of the root causes of this problem is the officer factor, in this case is the nurse. The result of the NWI-R assessment is 3.15 (a maximum score of 4), meaning that the work environment in X Hospital supports nurses in carrying out their duties well. The highest score, 3.31, is the nurse-doctor relationship factor. The lowest value, 2.93, is the factor of resources adequacy to provide quality services. The possible solutions are to carry out routine briefings related to filling in and returning DRM followed by training.