Soft Skills are a set of skills of fundamental importance in the performance of work activities; they are not technical or specific skills but are strongly related to personal qualities and attitudes and social and management skills. Due to their intangibility, some of them are difficult to recognize, quantify, evaluate and develop. The acquisition of such skills for teachers is indispensable to successfully address different contextual situations (Schulz, 2008). Soft Skills are necessary to interpret and understand complex situations, also in order to design training courses that enhance the personal qualities of the students. (Ngang, Yie, & Shahid, 2015). Our study aims to develop a tool capable of measuring the Soft Skills needed to effectively carry out the teaching profession, in order to promote activities aimed at strengthening them in the training courses: initial and in itinere. This paper presents the structure of the instrument, the sample to which it was administered, the descriptive statistics and indices of normality relating to the subdimensions of the questionnaire and, therefore, the analysis of the items and reliability.
The work focuses on the use of digital technologies for a quality school, through the description of a significant educational experience carried out in a school context and supported by web forums. The aim of the present work is to verify whether through digital technologies, both in school and extra-school moments, it is possible to foster meaningful learning experiences. The reference model is based on the integration among the formal, non-formal and informal learning contexts and on the participation of all actors involved in the educational process: students, teachers and parents. At the end of the experience the authors, referring to the methodology of sentiment analysis, have analysed the process of communication in web forums, and we present the results.
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