This chapter focused on preparing academic libraries for effective service delivery in the 4th Industrial Revolution (4IR) era. The chapter discussed issues relating to various services rendered by academic libraries to their users and how these services are being rendered (primitively and the use of ICT facilities). The chapter also discussed various developments in 4IR era and the technologies that are associated with 4IR that are useful to libraries. The chapter also discussed how libraries can be prepared to adopt advanced technologies associated with 4IR and how they can be utilized for effective service delivery in libraries. The chapter also discussed types of training needed by academic library staff to be able to function and render effective services to their user in the 4IR. The chapter reviewed relevant literature on the topic of discussion, and the researchers utilized Google search engine to gather scholarly articles from databases that are open access and are relevant to the study, which formed the basis for all the literature that was reviewed in the study.
PurposeThis study is aimed at comparing library services and job performances of personnel in public libraries in South-South Nigeria.Design/methodology/approachThe study adopted a descriptive survey design using 107 personnel in public libraries in South-South Nigeria. The total enumeration sampling technique was used for this study. All 107 personnel in public libraries in South-South Nigeria were considered appropriate for this study. The instrument used to elicit data from the respondents was a self-designed questionnaire and oral interview, 103 respondents answered to the questionnaire.FindingsLibrary services such as recreational services, community information services, career information services, information alert services, services to prisoners, mobile library services and adult literacy education programs are not carried out. The result also revealed that factors such as poor funding by government, insufficient staff strength, lack of interpersonal skills and untrained staff hinder adequate job performance of personnel. In the final analysis, the result from the study amongst others shows that there is no significant difference between the six states on the types of job performed in the different state public libraries in South-South Nigeria. Meanwhile, there is a significant difference between the extent of job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria.Originality/valueTo the best of the researchers' knowledge, this research is the first to ascertain library services and job performance of personnel in all public libraries in South-South Nigeria.
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