Many colleges employ online learning as media learning where each piece of multimedia, be it sound, film, or text, can receive feedback from students. The lecture wants to know about the emotions that students experienced when they accessed the media, such as happiness, disappointment, or unhappiness, and instructors want to know how joyful they felt. This study built a tool cell for online media to use in identifying emotions in column comments. This paper focuses on user experience (UX) design, which is based on the Human-Centred Design method that prioritizes empathy for users and focuses on user demands to meet the discovery of user wants and develop high-fidelity prototypes. The results of the testing show that the average accuracy is 1.68%, the average recall is 1.55, the average precision is 1.45, and the average accuracy for the use of this phone website is 80% for emotion recognition based only on a column of comment in the internet media.