Background: A woman’s satisfaction with childbirth services can have a significant impact on her mental health and ability to bond with her neonate. Knowing postnatal women’s opinions and satisfaction with services makes the services more women-friendly. Indian women’s satisfaction with childbirth services has been explored qualitatively, or by using non-standard local questionnaires, but scientific data gathered with standardised questionnaires are extremely limited.
Objective: To measure postnatal Indian women’s satisfaction with childbirth services at selected public health facilities in Chhattisgarh, India.
Methods: Cross-sectional survey using consecutive sampling (n = 1004) was conducted from March to May 2015. Hindi-translated and validated versions of the Scale for Measuring Maternal Satisfaction for Vaginal Births (VB) and Caesarean Births (CB) were used for data collection.
Results: Although most of the women (VB 68.7%; CB 79.2%) were satisfied with the overall childbirth services received, those who had VB were least satisfied with the processes around meeting their neonates (mean subscale score 1.8, SD 1.3), while women having CB were least satisfied with postpartum care received (mean subscale score 2.7, SD 1.2). Regression analyses revealed that among women having VB, interacting with care providers, being able to maintain privacy, and being free from fear of childbirth had a positive influence on overall satisfaction with the childbirth. Among women having CB, earning their own salary and having a positive perception of self-health had associations with overall birth satisfaction.
Conclusions: Improving interpersonal interaction with nurse-midwives, and ensuring privacy during childbirth and hospital stay, are recommended first steps to improve women’s childbirth satisfaction, until the supply gap is eliminated.
Satisfaction with childbirth services is a multi-dimensional phenomenon,
providing relevant insights into women's opinion on quality of services
received. Research studies report a dearth of standardised scales that quantify
this phenomenon; and none have been tested in India to the best of authors'
knowledge. The current study was undertaken to evaluate psychometric properties
of Hindi version of the Turkish Scale for Measuring Maternal
Satisfaction: Normal and Caesarean Births versions in order to fill this gap. A
cross-sectional survey was conducted in selected public health facilities in
Chhattisgarh, India. Healthy women (n = 1004) who gave birth to a single, live
neonate, vaginally or via Caesarean section participated. Psychometric
assessment was carried out in four steps: 1) scales translated from Turkish to
Hindi; 2) Content Validity Index scores calculated for
Hindi scales; 3) data collection; 4) statistical analyses
for Hindi scales (Normal and Caesarean Birth).A 10-factor model with 36 items emerged for both scales. The
Hindi- translated Normal Birth and Caesarean Birth scales
had good internal reliability (Cronbach’s α coefficients of 0.85 and 0.80,
respectively).The Hindi Scales for Measuring Maternal Satisfaction (Normal and
Caesarean Birth) are valid and reliable tools for utilization in Indian health
facilities. Their multi-dimensional nature presents an opportunity for the care
providers and health administrators to incorporate women's opinions in
intervention to improve quality of childbirth services. Having an international
tool validated within India also provides a platform for comparing cross-country
findings.
The Government of India has committed to educate 90,000 midwives in accordance with international norms. This goal is critical as midwives save lives through providing evidence-based, high-quality midwifery care. There is a need to explore the contextual factors influencing this new midwifery education programme. Hence, the aim of this study is to explore contextual factors influencing the implementation of the national midwifery education programme for midwifery educators and the future Nurse Practitioners in Midwifery (NPMs) in India. A qualitative research design was used, with data collected through focus group discussions (n=8) with a total of 27 participants representing seven national and international organisations supporting the Indian Government in its midwifery initiative. Transcribed interviews were analysed using content analysis according to Elo and Kyngas. This study on contextual factors influencing the implementation of the new midwifery education programme in India showed that organisation and administrative processes are complex and the production of midwifery educators and nurse practitioners in midwifery needs to be fast tracked. The education of educators and future midwives in India, and elsewhere in similar settings, could benefit from efforts to simplify the organisation and administration processes and, in parallel, mobilize innovative teaching and learning approaches to bridge theory and practice.
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