Social workers often experience stress from competing work and family demands, which negatively affects their job well-being and subsequently their job satisfaction. Yet, social workers can experience enrichment from participating in both work and family roles, which positively influences their job well-being and job satisfaction. The present study aimed to examine the mediating role of job well-being on the relationship between work-family enrichment and job satisfaction, and the moderating role of family support on the relationship between work-family enrichment and job well-being, and subsequently on job satisfaction for social workers. Data were collected from professional social workers employed in various governmental and non-governmental agencies across fifteen states and territories (n ¼ 428) in India using a paper-and-pencil questionnaire. We found that social workers who experienced work-family enrichment also experienced job well-being and subsequently job satisfaction, particularly at higher levels of family support. These findings highlight the importance of the synergistic combination of work and family resources such as family support, work-family enrichment and job well-being to enhance the job satisfaction of social workers. We discuss the implications of these findings for social service organisations and recommend ways in which work-family enrichment can be enhanced.
While a direct relationship between family support and job satisfaction has received empirical support, few work-family studies have examined how family support leads to job satisfaction. Drawing on the work-home resources model, we investigate the chain mediating roles of work-to-family enrichment (WFE), family-to-work enrichment (FWE), and job-related well-being on the relationship between family support and job satisfaction. Based on data collected from 439 social workers across Australia, structural equation modeling results revealed that the chain mediating effects of WFE and job-related well-being were supported. Our findings emphasize the important combination of work-family enrichment and job-related well-being in helping employees to harness support from their family members to achieve job satisfaction. We discuss both the theoretical and practical implications of the WFE, FWE, and job-related well-being mechanisms underlying the family support-job satisfaction relationship.
K E Y W O R D Sfamily support, family-to-work enrichment, job satisfaction, job-related well-being, workhome resources model, work-to-family enrichment
Work‐to‐family conflict and family‐to‐work conflict have been widely investigated as antecedents of well‐being in various employee groups. However, these studies have largely been performed in Western countries, and only a few studies have investigated the phenomenon using both Western and non‐Western samples. The present study contributes to the literature by investigating work–family conflict experiences of social workers in Australia and India. More specifically, it explores the impact of work‐to‐family conflict and family‐to‐work conflict on well‐being and the mediating role of family satisfaction in this relationship. Our findings reveal the direct negative effects of work‐to‐family conflict on well‐being and family satisfaction in both groups and of family‐to‐work conflict on well‐being of Indian social workers. There is evidence that family satisfaction mediates work–family conflict and well‐being relationships in both samples. We discuss the theoretical and practical implications of the findings for HRM policies in social service agencies of both countries.
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