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Purpose -The purpose of this paper is to help managers determine whether RFID is appropriate for their particular organizational needs and to give them some guidelines for implementing an RFID solution. Design/methodology/approach -This paper is a general review of RFID and offers instructions to managers who are in a dilemma as to whether RFID is right for their organization or application. Findings -The results of this study provide managers with procedures to follow that will enable them to minimize RFID implementation problems. Practical implications -For practicing managers, these implementation procedures have important implications. As with any technological implementation, the needs of the organization, its personnel, and customers must be at the forefront of the process. Originality/value -This paper offers managers a valuable perspective on the RFID implementation process for their organization.

Data Envelopment Analysis is an analytical tool for evaluating the relative technical efficiency of a set of organizations with the same multiple inputs and outputs. This paper examines the correct interpretation of inefficiency scores in the Additive model of Data Envelopment Analysis. A contrived numerical example is offered to demonstrate that certain computational statements appearing in recent literature are not entirely correct. As rectification, a region of stability is defined that identifies sufficient conditions for altering a technical inefficiency classification to that of technical efficiency. Finally, this region of stability technique is applied to bank branch operating efficiencies to demonstrate managerial interpretations and policy implications.

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