Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more 'trendy' in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctorcentric, hence, it is important for healthcare providers to provide services in line with the customers' requirement without jeopardizing patient safety and lives.

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Background Managed care has created conflicts in the practice of medicine. Physicians now not only treat patients but are also expected to treat them at the least cost possible; hence, complications may arise. The objective of this study is to examine how managed care has affected the doctor–patient relationship. Methodology For the purpose of this research, 220 doctors/physicians in Malaysia participated in this cross-sectional survey. Results The results show that primary care physicians’ perception on the impact of managed care on doctor–patient relationships is predominantly negative in patients’ expectation, continuity of care, patients’ involvement and obligations on patients’ care. Conclusions and Recommendations Based on the findings of this research, there is an urgent need for managed care companies to work closely with insurance firms as well as the health care providers in the provision of health care services.