The purpose of this article is to analyse how tipping practices are given meaning and acted upon by customers and employees. Though the concept of moral economy, the article traces the ideas of rights and entitlement that are embedded in tipping. The findings indicate that customers and workers enjoy tipping. The tension between them arises from customers’ use of the tip as a mediator of individual feeling and workers’ emphasis on the tip as an economic income and on the collective processes of service production. Workers use the practice of pooling tips to reduce the economic risk and the processes of individualisation. These strategies are defined as weapons of the poor as they are developed in circumstances of economical vulnerability. The focus is on 24 in-depth interviews with customers and employees. This article offers new insights into the moral economy of tipping and the ways in which it affects the forms of resistance available to workers.
This article aims to explore the content embedded in the figuration of ‘foreign-born unemployed women’ and how discourses of gender equality are used to create an emerging racialised service class within the Swedish public sector. Influenced by the concept of femonationalism, the article explores how the introduction of the Extra Services unemployment reforms facilitates the creation of a service class whose purpose is to make it possible for the regular workforce to continue to function despite cutbacks and the neoliberal management of professional care work in the public sector. The study identifies a shift in the discourse, where, while migrant women continue to be represented as victims in public discourses concerning unemployment, they are also represented as being lazy and unwilling to work, qualities that legitimate the need for more repressive interventions towards the group, often described as feminist interventions that will rescue migrant women and their children.
Purpose -The purpose of this paper is to analyse the different ways in which experiences of marginalisation within organisations are named and acted upon. Of particular interest is examining the ways in which the visibility of gender discrimination and the invisibility of ethnic discrimination indicate what the professionals in the study identify as horizons of possible individual and collective resistance. Design/methodology/approach -The paper takes as its point of departure Cho et al. (2013) notion of "intersectionality as an analytical sensibility" (p. 795). The material consists of qualitative semi-structured interviews with 15 chief medical doctors employed in two Swedish hospitals. Findings -The findings indicate that while there is an organisational visibility of gender inequality, there is an organisational invisibility of ethnic discrimination. These differences influence the ways in which organisational criticism takes place and inequalities are challenged. Female Swedish identified doctors acted collectively to challenge organisations that they considered male-dominated, while doctors with experience of migration (both female and male) placed more responsibility on themselves and established individual strategies such as working more or des-identification. However, they confronted the organisation by naming ethnic discrimination in a context of organisational silence.Research limitations/implications -The paper does not explore the different forms of racism (islamophobia, racism against blacks, anti-Semitism). In addition, further research is needed to understand how these various forms of racism shape workplaces in Sweden. Originality/value -The paper offers new insights into the difference/similarities between how processes of ethnic and gender discrimination are experienced among employees within high-status professions. The value of the paper lies in its special focus on how forms of resistance are affected by the frames of the organisation. The findings stress the importance of intersectional analyses to understand the complex patterns of resistance and consent emerging within organisations.
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