Consumers in industrialized countries are nowadays much more interested in information about the production methods and components of the food products that they eat, than they had been 50years ago. Some production methods are perceived as less "natural" (i.e. conventional agriculture) while some food components are seen as "unhealthy" and "unfamiliar" (i.e. artificial additives). This phenomenon, often referred to as the "clean label" trend, has driven the food industry to communicate whether a certain ingredient or additive is not present or if the food has been produced using a more "natural" production method (i.e. organic agriculture). However, so far there is no common and objective definition of clean label. This review paper aims to fill the gap via three main objectives, which are to a) develop and suggest a definition that integrates various understandings of clean label into one single definition, b) identify the factors that drive consumers' choices through a review of recent studies on consumer perception of various food categories understood as clean label with the focus on organic, natural and 'free from' artificial additives/ingredients food products and c) discuss implications of the consumer demand for clean label food products for food manufacturers as well as policy makers. We suggest to define clean label, both in a broad sense, where consumers evaluate the cleanliness of product by assumption and through inference looking at the front-of-pack label and in a strict sense, where consumers evaluate the cleanliness of product by inspection and through inference looking at the back-of-pack label. Results show that while 'health' is a major consumer motive, a broad diversity of drivers influence the clean label trend with particular relevance of intrinsic or extrinsic product characteristics and socio-cultural factors. However, 'free from' artificial additives/ingredients food products tend to differ from organic and natural products. Food manufacturers should take the diversity of these drivers into account in developing new products and communication about the latter. For policy makers, it is important to work towards a more homogenous understanding and application of the term of clean label and identify a uniform definition or regulation for 'free from' artificial additives/ingredients food products, as well as work towards decreasing consumer misconceptions. Finally, multiple future research avenues are discussed.
a b s t r a c tConsumer's voice is crucial for new product development. One way to capture it is to ask consumers to describe products and to quantify their perception of this description. In this context four profiling methods; sorting, projective mapping, flash profile and repertory grid method (RGM) were explored among target consumers of hot beverages in two European countries (UK and France) with the assumption that meaningful sensory descriptors can be generated and quantified, and that product maps can ultimately be drawn. A quantitative descriptive analysis was also performed with a trained panel and its outcomes were used as a basis for comparison. Results showed that consumers were able to describe and quantify product differences, that their perception was similar on a cross-country level, that trained panel maps translated well consumers' description, and that flash profiling and RGM were more suitable for such a task as they generate a rich vocabulary and more accurate maps. However, when describing complex attributes as mouthfeel or afterfeel, the consumers' description was not enough detailed or not consensual.
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