This paper deals with the issue of increasing the quality and sustainability of education at universities regarding the requirements of employers. Employers’ expectations of university graduates in terms of soft skills are analysed and outlined. The employers participating in this study answered a questionnaire survey focused on understanding university graduates’ soft skills. The collected results were subjected to the method of mathematical–statistical analysis by nonparametric testing of significance of the mean value difference. The significance of the difference for individual skills was confirmed, demonstrating that the surveyed enterprises required and anticipated a level of soft skills development on the part of recent graduates that was insufficient. This finding implies the necessity of improving university education to match the expected and real state of soft skill mastery.

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The main aim of this paper is to illustrate the application of selected methods and procedures in the implementation of the Six Sigma Methodology in the furniture manufacturing processes, specifically in the wood veneer pressing, to verify the application and to evaluate the benefits of using selected methods and procedures through a series of step DMAIC process improvement. The application of selected methods and tools within the Six Sigma Methodology, such as DPMO, efficiency and sigma levels, project charter, histogram of mistakes caused by the application of the adhesive, the SIPOC plot mapping process, reaction plans, Ishikawa diagram and control diagrams bring the system and clarity of measurable results into project management for process improvement and process change. The benefits of their use are the cost savings and performance improvement processes.

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