People who are blind or have low vision have only recently begun to enjoy greater access to television and video through a new technology, called descriptive video information (DVI). Two styles of DVI production for animated comedy content were compared. The first model used a conventional description style, and the second used a first person narrative style. In addition, the first person narrative style was produced by the original animation creation team. Results from blind participants show that using the first person narrative style shows promise, especially since all participants seemed to have positive entertainment experiences with the first person narrative DVI version of the content.

Describes an expert system – Service Definition Expert System (SDES). Relates experiences in adding a voice interface to it. Explains that the knowledge base is mainly rule‐based, consisting of many types of rule. Concludes that a conversational mode is friendlier. Explains some user‐options.