The national movement towards progress files, incorporating personal development planning and reflective learning, is supported by lecturers providing effective feedback to their students. Recent technological advances mean that higher education tutors are no longer obliged to return comments in the 'traditional' manner, by annotating students' work with red pen. This paper considers some of the options currently available for returning computer-assisted feedback, including the Electronic Feedback freeware. This MS Office application enables tutors to readily synthesise and email feedback reports to students. To further ascertain the value of this software, 169 1st-year Pharmaceutical Science and Pharmacy students completed a questionnaire to gauge their reaction to formative feedback on an extended laboratory report. This included 110 responses from students graded by three tutors who marked work using either handwritten annotations or the Electronic Feedback program. Principle component analysis (PCA) of the Likert scale responses indicates that the identity of the marker did not significantly affect the response of students. However, the type of feedback was a factor that influenced the students' responses, with electronic feedback being rated superior. A Mann-Whitney analysis of the satisfaction ratings (generated by PCA) indicates that four features of the assignment and feedback were considered significantly improved when the software was used to create feedback, namely; markscheme clarity, feedback legibility, information on deficient aspects, and identification of those parts of the work where the student did well. Modern academics face a number of challenges if they wish to return meaningful and timely feedback to students, among them large class sizes and infrequent face-to-face contact. It is pleasing to note, therefore, that assessors reported taking less time to mark when using the software. It is concluded that electronic formative feedback can be returned more quickly and may be used to synthesise relevant feedback that is both fair and balanced.

This paper is a report of an investigation in which mobile technologies were used during large lecture-type sessions in tandem with the Textwall™ software. This online program is able to receive and present messages from students' devices that the lecturer may then share. It also can be used to collect student votes on multiple-choice questions, facilitating dynamic formative assessments during class. A study has been undertaken around the MyWallMate mobile application. This program has been developed by Liverpool John Moores University to expedite the process of sending messages and votes to Textwall™. Results of this study indicated that students had a positive reaction to both Textwall™ and the MyWallMate application. They reported being more comfortable in expressing their opinions via the MyWallMate mobile application and felt that using mobile technology within their lectures enhanced their learning. It has been concluded that the use of mobile technologies and BYOD-type approaches are avenues worth further exploration in global higher education.

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Using statement banks to return online feedback: Limitations of the transmission approach in a credit-bearing assessmentElectronic marking tools that incorporate statement banks have become increasingly prevalent within higher education and their advantages are considered. In an experiment, printed and emailed feedback was returned to 243 first year students on a credit-bearing laboratory report assessment. A transmission approach was used, students being provided with comments on their work but no guidance as to how they should use these remarks. A multiple choice question (MCQ) test, undertaken before and after the return of feedback, was used to measure learning. Although returned comments included model answers to the MCQs, test scores showed no overall enhancement, even when students' marks for their laboratory reports were initially hidden. A negative and significant (p = .010) linear trend between relative test scores and test date suggests that even modest improvements in subject knowledge were lost over time. Despite this, students could accurately guess their mark based on emailed feedback alone, estimated and awarded marks being linearly correlated (p < .001). It is concluded that statement banks organised according to published assessment criteria can ultimately help students to appreciate how their work was graded. However, students should be encouraged to produce a structured response to received feedback if self-assessment is to occur.

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