Researchers in computer science have spent considerable time developing methods to increase the accuracy and richness of annotations. However, there is a dearth in research that examines the positionality of the annotator, how they are trained and what we can learn from disagreements between different groups of annotators. In this study, we use qualitative analysis, statistical and computational methods to compare annotations between Chicago-based domain experts and graduate students who annotated a total of 1,851 tweets with images that are a part of a larger corpora associated with the Chicago Gang Intervention Study, which aims to develop a computational system that detects aggression and loss among gang-involved youth in Chicago. We found evidence to support the study of disagreement between annotators and underscore the need for domain expertise when reviewing Twitter data from vulnerable populations. Implications for annotation and content moderation are discussed.

Social media have created a new environmental context for the study of social and human behavior and services. Although social work researchers have become increasingly interested in the use of social media to address social problems, they have been slow to adapt tools that are flexible and convenient for analyzing social media data. They have also given inadequate attention to bias and representation inherent in many multimedia data sets. This article introduces the Visual and Textual Analysis of Social Media (VATAS) system, an open-source Web-based platform for labeling or annotating social media data. We use a case study approach, applying VATAS to a study of Chicago, IL, gang-involved youth communication on Twitter to highlight VATAS' features and opportunities for interdisciplinary collaboration. VATAS is highly customizable, can be privately held on a secure server, and allows for export directly into a CSV file for qualitative, quantitative, and machine-learning analysis. Implications for research using social media sources are noted.

Gang violence is a severe issue in major cities across the U.S. and recent studies have found evidence of social media communications that can be linked to such violence in communities with high rates of exposure to gang activity. In this paper we partnered computer scientists with social work researchers, who have domain expertise in gang violence, to analyze how public tweets with images posted by youth who mention gang associations on Twitter can be leveraged to automatically detect psychosocial factors and conditions that could potentially assist social workers and violence outreach workers in prevention and early intervention programs. To this end, we developed a rigorous methodology for collecting and annotating tweets. We gathered 1,851 tweets and accompanying annotations related to visual concepts and the psychosocial codes: aggression, loss, and substance use. These codes are relevant to social work interventions, as they represent possible pathways to violence on social media. We compare various methods for classifying tweets into these three classes, using only the text of the tweet, only the image of the tweet, or both modalities as input to the classifier. In particular, we analyze the usefulness of mid-level visual concepts and the role of different modalities for this tweet classification task. Our experiments show that individually, text information dominates classification performance of the loss class, while image information dominates the aggression and substance use classes. Our multimodal approach provides a very promising improvement (18% relative in mean average precision) over the best single modality approach. Finally, we also illustrate the complexity of understanding social media data and elaborate on open challenges. The annotated dataset will be made available for research with strong ethical protection mechanism.

It is said that beauty is in the eye of the beholder. But how exactly can we characterize such discrepancies in interpretation? For example, are there any specific features of an image that make person A regard an image as beautiful while person B finds the same image displeasing? Such questions ultimately aim at explaining our individual ways of interpretation, an intention that has been of fundamental importance to the social sciences from the beginning. More recently, advances in computer science brought up two related questions: First, can computational tools be adopted for analyzing ways of interpretation? Second, what if the "beholder" is a computer model, i.e., how can we explain a computer model's point of view? Numerous efforts have been made regarding both of these points, while many existing approaches focus on particular aspects and are still rather disconnected.With this paper, in order to connect these approaches we introduce a theoretical framework for analyzing interpretation, which is applicable to interpretation of both human beings and computer models. We give an overview of relevant computational approaches from various fields, and discuss the most common and promising application areas. The focus of this paper lies on interpretation of text and image data, while many of the presented approaches are applicable to other types of data as well.

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